Urgent Eap Counsellor

Workplace Options Founded in 1982 WPO is the largest independent provider of holistic wellbeing solutions Through our customized programs and comprehensive global network of credentialed providers and professionals we support individuals to become healthier happier and more productive both personally and professionally Trusted by 51 of Fortune 500 companies we deliver high quality care digitally and in-person to over 88 million individuals across 127 000 organizations in more than 200 countries and territories At WPO you will be joining a team that is committed to improving employee wellbeing around the world Current Opportunity EAP Counsellor Location Bangalore Shift hours Tues-Sat 9 30pm-6 30am IST overnight OR Tues-Sat 7 30pm-4 30am IST Salary 6 Lacs per annum Years of experience 1-3 Yrs Languages required English What you will do Our EAP Counsellors engage with participants over the phone video chat email all while demonstrating what we call The Power of a Good Conversation - creating a connection with the client to ensure they feel heard supported and cared for It s difficult to describe an average day for our counsellors as each caller presents with a unique set of challenges and it would be from your clinical conversation that would help each person navigate a way forward These short videos provide a good insight into what it s like to be a counsellor here at Workplace Options and If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages cultures and backgrounds from around the world this is the role for you Responsibilities Provide single session telephonic counselling in-the-moment support and crisis telephonic management in a supportive ethical and professional manner while maintaining client-confidentiality Assess clients thoroughly to ensure appropriateness for short-term counselling Assess and manage high risk calls and working closely with individuals at risk Appropriately refer clients to external resources or within WPO as part of our holistic approach Collaboratively develop clear and concise treatment plans for clients Maintain clear clinical and task-oriented documentation in case management system Any additional tasks pertinent to the position as deemed appropriate by management Qualifications Skills Counselor or Psychologist with accompanying Master s degree Minimum 2 years direct client-contact providing counseling or mental health services post-qualification Experience providing assessments and or using clinical assessment tools Training in mindfulness or solution-focused counseling an asset What we offer At Workplace Options we don t just deliver wellbeing services to our clients we champion wellbeing for our own employees as well Examples of our benefits and commitment to employee wellbeing include Group Mediclaim Insurance for 6 lacs INR Accident Insurance Gym reimbursement Tuition reimbursement EAP Support Services Mentorship program WPO Cares Employee exchange program Comprehensive training provided for this position At Workplace Options we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work free from judgment or fear of discrimination We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive We will continue to take action to ensure we achieve equitable and measurable outcomes We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring By embracing and promoting authenticity we aim to build a vibrant and inclusive community that fosters collaboration innovation belonging and personal growth For further details about WPO please check out our website and these short videos give a great overview of what we do and Workplace Options collects and processes personal data in accordance with applicable data protection laws If you are a European job applicant refer to our for further details https www workplaceoptions com privacy-notice-for-recruitment Powered by JazzHR