Automation Engineer

Company Description Experian is a global data and technology company powering opportunities for people and businesses around the world We help to redefine lending practices uncover and prevent fraud simplify healthcare create marketing solutions and gain deeper insights into the automotive market all using our unique combination of data analytics and software We also assist millions of people to realize their financial goals and help them save time and money We operate across a range of markets from financial services to healthcare automotive agribusiness insurance and many more industry segments We invest in people and new advanced technologies to unlock the power of data As a FTSE 100 Index company listed on the London Stock Exchange EXPN we have a team of 22 500 people across 32 countries Our corporate headquarters are in Dublin Ireland Learn more at experianplc com We are seeking an Automation Engineer with a passion for automation and modern AI GenAI Agentic technologies You will use your programming expertise and knowledge of AI GenAI Agentic to build and optimize automation workflows for our business processes Responsibilities Develop Automation Workflows Design implement and maintain automation scripts and tools primarily in Python to streamline operational processes e g customer onboarding transaction processing reporting Integrate AI and LLMs Leverage generative AI and LLM capabilities to enhance automation This includes calling OpenAI APIs or similar services to build intelligent features such as document processing content generation or decision support within workflows Agentic Automation Solutions Create and deploy agent-based automation utilizing frameworks like LangChain CrewAI or custom agents that can perform multi-step tasks with minimal human intervention Data Retrieval and RAG Implement retrieval-augmented generation techniques when needed - such as using vector databases to store and retrieve embeddings - so that AI models have access to relevant data e g knowledge bases or transaction history for more accurate and context-aware outputs Testing and Optimization Rigorously test automation workflows to ensure reliability accuracy and security Debug issues and optimize performance of scripts or AI components e g fine-tune prompts or adjust logic for better results Documentation Document the design steps and usage of automation workflows clearly Provide user guides or runbooks for automated processes to ensure maintainability and knowledge sharing within the team Qualifications Bachelor s or master s degree in computer science Software Engineering or a related field with You should have overall experience of 5yrs and 1-2 yrs experience in GenAI AI Agentic automation AI ML Tools Familiarity with additional AI and data tools such as TensorFlow PyTorch for any ML model work Pandas or SQL for data manipulation and analysis in automation or prompt engineering techniques to fine-tune AI behavior AI Generative AI Knowledge of generative AI and LLMs Hands-on experience using the OpenAI API or similar AI ML APIs to build applications or prototypes Agentic AI Frameworks Exposure and deep understanding of Agentic AI and to frameworks like LangChain CrewAI or similar libraries for building AI-driven applications Ability to design multi-step AI workflows or chains prompt engineering Evals and integrate pre-built AI components into larger processes Vector Databases RAG Good understanding of vector databases LlamaIndex ADA FAISS etc and Retrieval Augmented Generation RAG concepts You will be reporting to a Senior Manager Additional Information Our uniqueness is that we truly celebrate yours Experian s culture and people are important differentiators We take our people agenda very seriously and focus on what truly matters DEI work life balance development authenticity engagement collaboration wellness reward recognition volunteering the list goes on Experian s strong people first approach is award winning Great Place To Work TM in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work globally 4 4 Stars to name a few Check out Experian Life on social or our Careers Site to understand why Experian is proud to be an Equal Opportunity and Affirmative Action employer Innovation is a critical part of Experian s DNA and practices and our diverse workforce drives our success Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age If you have a disability or special need that requires accommodation please let us know at the earliest opportunity Experian Careers - Creating a better tomorrow together Benefits Experian care for employee s work life balance health safety and wellbeing In support of this endeavor we offer best-in-class family well-being benefits enhanced medical benefits and paid time off LI-Onsite Experian Careers - Creating a better tomorrow together