▷ Only 24h Left Analyst

3 weeks ago

Chandigarh, India eClerx Investments Ltd Full time

Job Description Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner. - Listening actively to customers and asking probing questions to fully understand their needs and concerns. - Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. - Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent verbal and written communication skills in English. - Previous experience in a customer service and sales role, preferably in a call center environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. - Familiarity with basic computer skills and knowledge of CRM systems. - Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

  • It Recruiter

    1 week ago

    Chandigarh, India Allengers Infotech Full time

    KINDLY READ THE BELOW JOB DESCRIPTION CAREFULLY APPLY ONLY IF YOUR SKILL SET MATCHES Preferably married Past exp from IT company is MUST preferably from Product Based IT Recruitment Selection Manage the complete recruitment life-cycle for sourcing the best talent from diverse sources Designing the Recruitment plan in accordance with Manpower requirement...

  • Analyst [15h Left]

    2 weeks ago

    Chandigarh, India eClerx Investments Ltd Full time

    Job Description Job Title: BPO Analyst Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service. The...

  • Fireman [Only 24h Left]

    3 weeks ago

    Chandigarh, India SVKM's Narsee Monjee Institute of Management Studies (NMIMS) Full time

    Job Description Job Description - Plan for Immediate response to all emergency calls including mock drills - Fire safety inspection round of the campus as per schedule. - Ensure & apply Incident Command & Control technique for emergency control & mitigation. - Response to emergency and actively participate in Fire Fighting/rescue operation. - Carryout ITM of...

  • Quality Analyst

    2 weeks ago

    Chandigarh G.P.O., Chandigarh, Chandigarh, India TriEdge Solutions Full time ₹ 8,000 - ₹ 1,20,000 per year

    Position : Quality AnalystLocation : ChandigarhKey Responsibilities :Btech, MTech, BCA, MCA prefered only.Females prefered.Work location Mohali.Basic knowledge of QA.Internship experience required.Job Types: Full-time, FresherPay: ₹8, ₹12,000.00 per monthBenefits:Work from home

  • ▷ Only 24h Left: Insurance Specialist

    3 weeks ago

    Chandigarh, India Scry AI Full time

    Position: Insurance Specialist (SME – Claims, Underwriting & Compliance) Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Insurance Operations, Claims Management, or Underwriting (experience with AI-driven insurance or digital tools preferred) Company Description Scry AI is a research-led...

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    2 weeks ago

    Chandigarh, India Simran Boparai Archtelier Full time

    Job Description We are seeking a highly skilled and experienced Architect to join our dynamic team. In this role, you will lead architectural projects from concept to completion, ensuring design excellence, innovation, and adherence to client requirements. You will collaborate closely with clients, stakeholders, and multidisciplinary teams to create...

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    2 weeks ago

    Chandigarh, India RegisterKaro Full time

    Job Title: Office Admin Location: Zirakpur, Punjab Experience: 0-6 Months Employment Type: Full-time Key responsibilities: 1. Oversee and manage daily office operations including facilities management and supplies 2. Serve as the first point of contact for internal and external stakeholders 3. Maintain company records, files, and databases with accuracy and...

  • Only 24h Left! Graphic Designer

    2 weeks ago

    Chandigarh, India Varahe Analytics Private Limited Full time

    About Varahe Analytics: Varahe Analytics is one of India’s premier integrated political consulting firms, specializing in building data-driven 360-degree election management. We help our clients with strategic advice and implementation, combining data-backed insights and in-depth ground intelligence into a holistic electoral campaign. We are passionate...

  • (Only 24h Left) Infrastructure Engineer

    2 weeks ago

    Chandigarh, India Trantor Full time

    Job Title: Lead Senior Infrastructure Engineer Location: Chandigarh (On-site) Experience: 8+ Years About Us: Trantor is seeking an experienced Lead Senior Infrastructure Engineer to join our dynamic team working on the Digital Concierge Project. This role will focus on leading the design, implementation, and management of cloud infrastructure, ensuring...

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    2 weeks ago

    Chandigarh, India Oceaneering International Full time

    Company Profile Since year 2003 Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe This center caters to diverse business needs from oil and gas field infrastructure subsea robotics to automated material handling logistics Our multidisciplinary team offers a wide spectrum...