Lead Splunk Analyst

Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead Splunk Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Your Role As a member of the Security Technology Operations (STO) team at Zurich Insurance, you will work as part of a multi-disciplinary security team. Specifically working with a security toolkit in a global organisation, your responsibilities will largely be focused in the areas of Security Log Management. We use industry leading software across the tools being Splunk, Cribl, and OpenSearch. Day to day you will be acting as the product lead and service manager for Security Log Collection while managing a team of Lv1 and 2 analysts. You will report into the Security Logging global product lead located in North America, the NA and EMEA STO Regional Leads and the Global Head of STO. Key Responsibilities: . Quality assurance of incidents, service requests and change requests . Attainment of SLAs, KPIs and associated reporting . Ensure system/application alerts are acknowledged and actioned . Appropriate escalation to STO management and leadership . Oversight of all activities amongst the team, including patching, upgrades and configuration changes . Manage high-priority incidents and requests related to the logging toolset . Ensure strict compliance with audit controls and evidence requirements . Lead advanced troubleshooting of complex file transfer issues and provide expert support to L1 and L2 team members . Assist the product lead on major incident management calls, and Cyber response activities, to provide support and coordination efforts amongst the team . Mentor and share advanced knowledge with L1 and L2 analysts . Identify automation and optimization opportunities Experience: . Working knowledge of networking concepts and protocols, including TCP/IP, DNS, firewalls, etc. . Reporting using Splunk Reporting, Power BI, Json, SQL . Bachelor's or master's degree in computer science, Information Technology, or related field. . 5-7 years of experience in a security operations role . Expert troubleshooting capabilities . Exceptional communication skills . Cribl experience a nice to have . Terraform / Infraestruture as Code . Linux system administration . Splunk Administrator . Automation security alerts and workflows . OpenSearch / Elasticsearch experience . SQL . AWS Experience o Managing Infrastructure o IAM Permissions o Networking in AWS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.