Business Analyst

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst - AML/KYC Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given India is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment. We have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor, and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be. The Due Diligence/ Transaction Monitoring/ Screening Analyst is responsible for conducting end to end DD/TM/Screening for different entities or individuals, all levels. You will work extensively with functional leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. Responsibilities - Able to meet timelines and turn around to complete the cases to meet service level agreements - Adherence to the quality metrics standard set by internal auditors and regulators - Due Diligence/ Transaction Monitoring/ Screening investigation key skills including: logical thinking, problem solving, analyzing transaction details and an investigative mindset - Acts as a Subject Matter Expert (SME) to all BSA/AML related processes - Conducting quality check on completed KYC files as per established quality framework and meet the required agreed SLAs - Establish feedback loop between analyst and management - Analyst is also responsible for maintaining documentation for each inquiry and compliant with all governing regulations and institutional policies and procedures - Able to identify potential red flags and judge the situation requirement and act accordingly - Readiness to work under critical situation and as per business requirement - Demonstrated ability to conduct research, work independently and make complex investigations decisions with little or no guidance within the ambit of workflow/procedure - Participation in reviewing policies, DTPs, Process flows and recommend ideas for improvement - Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Minimum Qualifications - Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent - Candidate should have relevant experience in processing transaction monitoring/Sanction Screening/EDD workflows within FCRM - University graduate/post graduate - Sound business communication (in English) is must-have along with presentation skills - Experience with Microsoft Office, including Outlook, Word, and Excel - Demonstrate flexibility to work under 24.7 working environment Preferred qualifications - Certification in MS office tools - Certification in AML/KYC domain Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.