CEO - Sales

7 days ago

Ranchi India Recex.co Full time

Job Description Job Summary The Group CEO Sales will be responsible for overseeing all sales operations across multiple automobile dealership showrooms. This leadership role requires a strategic visionary who can drive sales growth, manage dealership performance, and enhance customer experience while aligning with the overall strategy of the company. Roles And Responsibilities Strategic Leadership: - Sales Strategy Development: Formulate and implement robust sales strategies tailored to various markets and customer segments, ensuring alignment with overall organizational vision. - Annual Budgeting: Oversee the annual sales budgeting process, ensuring effective allocation of resources to meet financial goals. - Sales Forecasting: Create accurate sales forecasts based on historical data and market trends to guide inventory and staffing decisions. Team Management: - Recruitment & Training: Lead the recruitment process for sales leaders across showrooms and develop comprehensive training programs to enhance team performance and product knowledge. - Performance Evaluation: Establish performance metrics, conduct regular evaluations, and implement improvement plans to maximize team effectiveness. - Culture Building: Foster a positive work culture that encourages motivation, teamwork, and creative problem-solving among staff. Customer Relationship Management: - Customer Engagement: Implement programs that enhance customer engagement and loyalty, creating a seamless buying experience. - Conflict Resolution: Handle complex customer complaints and escalations, ensuring satisfactory resolutions that uphold the dealership's reputation. - Feedback Mechanisms: Establish mechanisms to gather customer feedback and utilize insights to refine the sales approach. Market Development: - Research & Analysis: Conduct market research to identify emerging trends, competitive landscape, and customer preferences, adjusting strategies accordingly. - Brand Promotion: Collaborate with the marketing team to develop promotional campaigns and initiatives that resonate with customers and enhance brand visibility & new launches Operational Oversight - Inventory Management: Work closely with inventory and supply chain teams to ensure optimal stock levels that align with sales forecasts and customer demand. Performance Monitoring: Regularly analyze showroom performance metrics (e.g., sales conversion rates, customer satisfaction scores) and implement corrective actions as necessary. Required Skills - Strategic thinking and problem-solving abilities. - Proficiency in using dealership management systems (DMS) and customer relationship management (CRM) tools. - Strong negotiation skills and a customer-oriented mindset. - Ability to foster a collaborative team environment. - Excellent communication and interpersonal skills. - Ability to analyze complex data and make informed decisions. - Strong financial acumen with experience in budgeting, forecasting, and P&L management.

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