(Immediate Start) Devops Site Reliability Engineer

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley Founded by the team that helped Facebook reach over one billion users LotusFlare was founded to make affordable mobile communications available to everyone on Earth Today LotusFlare focuses on designing building and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises Our platform Digital Network Operator DNO TM Cloud is licensed to telecommunications services providers and supports millions of customers globally LotusFlare has also designed and built the leading eSIM travel product - Nomad Nomad provides global travelers with high-speed affordable data connectivity in over 190 countries Nomad is available as an iOS or Android app or via getnomad app Description DevOps Support Engineers at LotusFlare guarantee the quality of the software solutions produced by LotusFlare by monitoring responding to incidents and testing and quality checking With shared accountability and code ownership DevOps Support Engineers take on-call responsibilities and incident management work Through these activities LoutsFlare developers write code that better fits into their applications and infrastructure helping them proactively deepen the reliability of services being deployed DevOps Support Engineers will test the functionality of the code to bring out every flaw and to improve on the underperformance of every standalone feature This role is always on the lookout for opportunities to improve any and every feature to bring customer satisfaction Partnered alongside the best engineers in the industry on the coolest stuff around the code and systems you work on will be in production and used by millions of users all around the world Our team comprises engineers with varying levels of experience and backgrounds from new grads to industry veterans Relevant industry experience is important Site Reliability Engineer SRE Systems Engineer Software Engineer DevOps Engineer Network Engineer Systems Administrator Linux Administrator Database Administrator or similar role but ultimately less so than your demonstrated abilities and attitude Responsibilities Monitoring backend services cloud-based infrastructure Supporting troubleshooting and investigating issues and incidents support developers and infra team with system metrics analysis logs traffic configuration deployment changes etc Supporting and improving monitoring alerting systems Searching testing deploying new functionality for existing tools Creating new features for automating troubleshooting and investigation process Creating new tools to improve the support process Drafting reports and summarizing information after investigations and incidents Requirements At least 1 year of work experience with similar responsibilities Strong knowledge and practical experience in working with the Linux Ubuntu command-line administration Understanding of network protocols and troubleshooting TCP IP UDP Strong scripting skills Bash Python Critical thinking and problem solving Understanding of containerization Docker container Experience with troubleshooting API driven services Experience with Kubernetes Experience with Git Background in release management processes English Professional written and verbal skills Good to have Prometheus Grafana Kibana Query language Experience with Nginx OpenResty Experience with telco protocols Camel Map Diameter from advantage Software development scripting skills Basic knowledge Casandra PostgreSQL Experience with using AWS cloud services EC2 Redshift S3 RDS ELB ALB ElastiCache Direct Connect Route 53 Elastic IPs etc CI CD Jenkins Terraform Recruitment Process HR Interview followed by 4-5 Levels of Technical Interviews About At LotusFlare we attract and keep amazing people by offering two key things Purposeful Work Every team member sees how their efforts make a tangible positive difference for our customers and partners Growth Opportunities We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software From the beginning our mission has been to simplify technology to create better experiences for customers Using an experience down approach which prioritizes the customer s journey at every stage of development our Digital Network Operator TM Cloud empowers communication service providers to achieve valuable business outcomes DNO Cloud enables communication service providers to innovate freely reduce operational costs monetize network assets engage customers on all digital channels drive customer acquisition and increase retention With headquarters in Santa Clara California and five major offices worldwide LotusFlare serves Deutsche Telekom T-Mobile A1 Globe Telecom Liberty Latin America Singtel and other leading enterprises around the world Website LinkedIn Instagram Twitter Powered by JazzHR