Voice Support Executive

1 week ago


Thanjavur TN IN ontwerp analytics Full time

We are hiring a Voice Support Executive for our matrimonial application Tworings The role focuses on providing technical support to users over phone calls The executive will assist users with account setup login issues payment queries and app navigation ensuring smooth usage of the application Key Responsibilities Handle inbound and outbound calls to assist users with technical issues Guide users in downloading installing and navigating the Tworings app Resolve issues related to login OTP password reset and profile access Provide assistance with payment-related queries subscription activation failures refunds Escalate unresolved technical issues to the development team Maintain accurate call logs and support records Requirements Strong verbal communication skills in Tamil English is a plus Freshers are welcome training will be provided Experience in voice-based technical customer support is encouraged Basic understanding of Android iOS apps internet connectivity and troubleshooting steps Ability to explain technical steps clearly to non-technical users Minimum qualification 12th pass Diploma Graduate Job Types Full-time Permanent Fresher Pay 12 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Application Question s Are you able to be polite and stay calm without getting angry even in difficult situations Location Thanjavur Tamil Nadu Required Work Location In person Speak with the employer 91 9787623574



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