Group Head

2 weeks ago

Pune, Maharashtra, India Peoplefy Full time
Peoplefy – An award winning Recruitment firm, being one of the Top 10 Talent & Recruitment Solutions firm in India. Leveraging our combined 30 years of experience and a large team of Talent Acquisition Experts, Peoplefy is managing end to end Recruitment for several reputed MNCs across India. Apart from Pune, we also have our presence in cities like Bangalore, Hyderabad, Mumbai and Gurgaon. For more information please visit our website - https://www.peoplefy.com/

Job Title: Group Head - Client Engagement & Delivery

Group Head -Client Engagement & Delivery is a senior role responsible for overseeing and directing one of the recruitment delivery function within the organization. This position involves leading a team of recruitment specialists to ensure the effective and efficient execution of recruitment strategies, processes, and initiatives. Group Head - Client Engagement & Delivery Operations collaborates closely with senior management/client stakeholders, business leaders, or HR partners to drive recruitment excellence, revenue targets and quality service.

Note - This is an internal role at Peoplefy

Key Responsibilities:

1) Team Management:

- Lead and mentor a team of recruitment managers, specialists, and coordinators, fostering a culture of collaboration, accountability, and high performance.
- Set clear goals and objectives for the team, and provide guidance, support, and feedback to drive excellence in recruitment delivery.
- Ensure the team is equipped with the necessary tools, resources, and training to succeed in their roles.
- Manage the entire team revenue targets and ensure that the team is aligned to achieve the given targets.

2) Client Management and Partnerships:

- Manage relationships with clients, and various stakeholders, ensuring alignment with organizational goals, standards, and expectations.
- Handle the SLA / TAT defined as per client agreements and drive the results efficiently.
- Deep dive into the existing or new client account to generate more positions/business and revenues.

3) Stakeholder Engagement:

- Collaborate closely with senior management, business leaders, and HR partners to understand staffing needs, priorities, and challenges.
- Build and maintain strong relationships with internal stakeholders, and serve as a trusted advisor on recruitment-related matters.
- Provide regular updates, reports, and insights to senior leadership on recruitment metrics, trends, and initiatives.

5) Recruitment Strategy and Execution:

- Develop and implement innovative recruitment strategies to attract and acquire top talent, including sourcing, employer branding, and candidate engagement initiatives.
- Oversee the end-to-end recruitment process, ensuring compliance with company policies, regulations, and best practices.
- Monitor and analyze recruitment metrics and KPIs to assess performance, identify areas for improvement, and drive data-driven decision-making.

6) Strategic Leadership:

- Provide strategic direction and vision for the recruitment delivery function, aligning with the organization's overall goals and objectives.
- Develop and implement recruitment strategies, policies, and procedures to attract, engage, and retain top talent.
- Drive continuous improvement initiatives to enhance recruitment processes, efficiency, and effectiveness.

Pre-Requisites

- Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).
- 15+ years of experience in recruitment, talent acquisition, with a minimum of 7+ years in a leadership role.
- Proven track record of successfully leading and managing recruitment teams in a fast-paced, dynamic environment.
- Extensive experience driving the revenue targets, handling delivery pressure and managing clients end to end.
- Experience working in Recruitment Consulting environment is a BIG plus.
- Deep understanding of recruitment best practices, industry trends, and emerging technologies.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Analytical mindset with the ability to leverage data and metrics to drive strategic decision-making and measure performance.
- Expertise in establishing, nurturing, and expanding client relationships through proactive communication, tailored recruitment solutions, and a consultative approach

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