3 Days Left: Cloud Engineer

4 weeks ago

Pune, Maharashtra, India Smart Placement Services Full time
Job Description

Job Overview

We are hiring an IT Support Engineer (L1/L2) with expertise in Cloud Technologies for a product-based company in Baner, Pune. The ideal candidate should have experience in SQL Support, Application Support, and Cloud-based environments while demonstrating strong problem-solving and communication skills.

Key Responsibilities

- Provide L1/L2 technical support for cloud-based applications and IT infrastructure.
- Troubleshoot SQL-related issues, queries, and performance concerns.
- Monitor and manage cloud services, ensuring high availability and performance.
- Work closely with cross-functional teams to resolve technical issues.
- Handle incident management, request fulfillment, and problem resolution.
- Document technical solutions and create knowledge base articles for end-users.
- Ensure compliance with security standards and best practices in cloud environments.

Required Skills & Qualifications

- 1 to 5 years of experience in IT Support, L1/L2 Support, or Application Support.
- Hands-on experience with Cloud Technologies (AWS, Azure, or GCP).
- Strong understanding of SQL databases and troubleshooting.
- Excellent problem-solving and analytical skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience in working with ticketing systems and ITSM tools.

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