Senior Officer

Key Responsibilities - Engage with walk-in customers ensuring a warm welcome and detailed product education on CBS CLS offerings - Demonstrate products emphasizing features value and lifestyle benefits - Generate and share customer leads with the sales team for follow-up and conversion - Ensure the sales team follows up post-visit guiding customers through their purchase decisions - Educate customers about new and existing products highlighting USPs and competitive advantages - Maintain high standards of customer satisfaction and overall experience - Assist customers in locating the nearest dealers for convenience - Drive CBS revenue growth across different verticals by ensuring targeted conversions - Manage product displays according to Visual Merchandising VM guidelines and maintain showroom cleanliness - Maintain 100 stock accuracy through effective inventory management and reconciliation - Collaborate with cross-functional teams for site visits product availability and seamless sales closure ref updazz com