Manager-CSR Engagement and Client Acquisition

4 days ago

Mumbai, India Sgs Infratech Full time

Job Description Sales and key Accounts Management - Ensure that SGS TFS is achieving revenue and profitability as defined by business. - Align sales strategy to meet budgeted target - Provide leadership and direction to drive the sales by with clear focus on market dynamics - Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system - Strategic business planning with an aim to sale SGS CSR Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue - Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings Lead Program Delivery - Client engagement and client satisfaction parameters for allocated portfolio - Support operations team to deliver services as per scope of project by client and timely delivery Provide Strategic Consulting - Provide CSR program design and strategic consulting and share data-based insights to the client - Listening with Corporate SMEs, NGOs, and Government for client acquisition - Onboarding consultants, social domain experts, identifying complimentary service agencies to create eco-system to complete the project - Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management. - Deal with B2B social platform for client engagement - Hire, train and develop sales team to achieve yearly sales target - Understand the clients vision and co-develop the roadmap for adhering to the clients needs and CSR goals and projects. - Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets - Maintain effective sales and marketing performance reporting system to measure the success Market insights and feedback Mechanism - Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system Qualifications - Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience. - Possesses stakeholder management and client influencing, relationship building skills. - Ability to research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders. - Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines. - Works willingly and effectively with others in and across the organization to accomplish team goals. - A passionate coach for your high performing team and empowers the team and leads with empathy and integrity. - Basic Excel and MS Word skills, along with excellent presentation and communication skills. - Functional understanding of CSR ecosystem in India - Past experience in CSR consulting and sales would be a value addition

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