[High Salary] It Analyst

Description CTG s long-standing Fortune 500 client of over 15 years has a W2 contract assignment for an IT Analyst Type Contract Job Title IT Analyst Location Remote Pay Rate up to 61 27 hour Work Hours M-F 8am-5pm Education Bachelor s degree in Information Technology Computer Science or a related field or equivalent experience Description The IT Analyst will support maintain and optimize IT systems across the organization with a focus on business process support system administration and end-user assistance This role will collaborate with cross-functional teams to ensure seamless IT operations and provide technical expertise to support organizational goals Responsibilities Provide day-to-day IT support troubleshooting hardware software and network issues Participate in system upgrades maintenance and enhancements to enterprise applications Collaborate with business units to gather requirements analyze workflows and implement IT solutions Develop and maintain documentation for IT procedures systems and processes Support Help Desk functions responding to and resolving user-submitted tickets efficiently Assist in user training and onboarding related to IT systems and software applications Conduct testing and validation of new systems or system updates Ensure compliance with company IT policies security standards and regulatory requirements Requirements Strong analytical and problem-solving skills with attention to detail Ability to work independently as well as part of a team in a fast-paced environment Excellent communication skills both verbal and written to interact with technical and non-technical stakeholders Familiarity with enterprise applications databases and networking concepts Experience supporting IT systems in manufacturing or engineering environments is a plus Education Bachelor s degree in Information Technology Computer Science or related field or equivalent experience Qualifications Minimum 3 years of hands-on IT support experience in an enterprise environment Proficiency with Windows and Linux operating systems Microsoft Office Suite and enterprise software applications Experience with system administration troubleshooting and user support Familiarity with ticketing systems and IT service management processes Ability to manage multiple tasks concurrently and prioritize effectively Additional Information No third party resumes will be accepted Drug testing and or other employment-related inquiries may be conducted CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws All interested individuals MUST be able to work on a W2 Tax basis no C2C or third party vendors CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company To be considered for this opportunity please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to About Us CTG a Cegeka company is at the forefront of digital transformation providing IT and business solutions that accelerate project momentum and deliver desired value Over nearly 60 years we have earned a reputation as a faster and more reliable results-driven partner Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts CTG leverages the expertise of over 9 000 team members in 19 countries to provide innovative solutions Together we operate across the Americas Europe and India working in close cooperation with over 3 000 clients in many of today s highest-growth industries For more information visit Our culture is a direct result of the people who work at CTG the values we hold and the actions we take In other words our people define our culture It s a living breathing thing that is renewed every day through the ways we engage with each other our clients and our communities Part of our mission is to cultivate a workplace that attracts and develops the best people reflected by our recognition as a Great Place to Work Certified TM company across many of our global operations CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws CTG is an Equal Opportunity Employer CTG will assure equal opportunity and consideration to all applicants and employees in recruitment selection placement training benefits compensation promotion transfer and release of individuals without regard to race creed religion color national origin sex sexual orientation gender identity and gender expression age disability marital or veteran status citizenship status or any other discriminatory factors as required by law CTG is fully committed to promoting employment opportunities for members of protected classes