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Hc & Insurance Operations Senior Rep

1 month ago

Chennai, Tamil Nadu, India NTT DATA Full time

At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who work here NTT DATA Inc currently seeks a HC Insurance Operations Senior Rep to join our team in Chennai GRADE 03Position s General Duties and TasksIn this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer Analyse the insurance request received from the customer and process as per standard operating procedures Familiarize navigate multiple client applications and capture the necessary information to process customer request Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities Requirements for this role include Fresher from any graduation with excellent analytical skills Basic insurance knowledge Should have typing speed with minimum 21 WPM Ready to work in complete Night Shift Excellent verbal oral communication skill Candidate should be flexible support team during crisis period Ready to relocate as per the business requirement Able to adapt quickly in a rapidly changing environment Should be confident aggressive and result oriented Preferences - Ability to communicate oral written effectively to exchange information with our client Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday 6 00 PM to 4 00 AM IST The shift timings can be changed as per client requirements Additionally resources may have to do overtime and work on weekend s basis business requirement