WMS Consultant

Job Description Job Title: WMS Consultant (Remote role with occasional travel as needed) Job Location: United States Job Type: Full-time, Permanent Role Overview We are seeking a Warehouse Management System (WMS) Consultant with a strong foundation in supply chain operations and WMS implementations. Candidates with experience in other WMS platforms (e.g., Manhattan, Blue Yonder, HighJump, SAP EWM, etc.) and a solid understanding of warehouse processes are welcome to apply. Training on client-specific functionalities will be provided for suitable candidates. This role requires a blend of technical aptitude and functional knowledge to implement, configure, and support WMS solutions tailored to our clients business needs. Key Responsibilities: - Lead and support WMS implementation and configuration projects - Understand and analyze business, functional, and integration requirements to design appropriate WMS solutions. - Configure core WMS modules (Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc.). - Collaborate with internal and client teams to develop custom logic using client's configuration and extensibility tools. - Support API testing using tools such as Postman and manage system integrations with ERP, OMS, TMS, and MHE/automation systems. - Write, review, and optimize SQL queries within relational databases (e.g., Oracle, MySQL). - Collaborate with clients and internal stakeholders during SIT, UAT, go-live, and post-go-live phases. - Troubleshoot production issues and resolve functional and technical problems. - Participate in Agile ceremonies and contribute to continuous improvement efforts. - Maintain high-quality documentation, including technical designs, test plans, and configuration records. Required Skills & Experience - Bachelor's degree in Computer Science, Engineering, or a related field. - 5+ years of experience in WMS implementations or supply chain execution systems. - Strong techno-functional background in any WMS platform. - Understanding of warehouse operations and workflows (receiving, picking, packing, shipping, returns, etc.). - Solid problem-solving and debugging skills. - Proficiency in SQL and experience with relational databases. - Experience with API testing tools and system integrations. - Excellent interpersonal, documentation, and communication skills. - Ability to work effectively with cross-functional and geographically distributed teams. Preferred / Nice To Have - Experience integrating WMS with Goods-to-Person, AS/RS, or other automation technologies. - Exposure to OMS, TMS, or EDI messaging standards. - Experience working in Agile/DevOps environments. Note - We are open to candidates from any WMS or supply chain background who demonstrate the right technical and functional mindset. Suitable candidates will receive client-specific training as part of their onboarding. Month-to-Month Activities (Summary) Months 12: - Onboarding, deep dive into WMS platforms, familiarize with supply chain workflows, shadow implementation teams, review documentation and tools (SQL, API testing). Months 34 - Engage with clients for requirement gathering, analyze business processes, draft functional specifications, participate in Agile ceremonies, start basic configuration tasks. Months 56 - Lead configuration of core WMS modules (Inbound, Outbound, Inventory), collaborate on integrations (ERP, OMS, TMS), support SIT/UAT phases, begin troubleshooting and optimization. Months 79 - Drive end-to-end implementation for mid-sized projects, manage custom logic development, oversee API testing and database queries, contribute to continuous improvement initiatives. Months 1012 - Lead strategic WMS deployments, mentor junior team members, refine integration strategies, provide roadmap inputs, deliver measurable outcomes (uptime, cost optimization), and support post-go-live enhancements. Key Performance Indicators (KPIs) - Customer Success: Requirements captured accurately, high customer satisfaction scores, successful implementation and go-live support. - Product Delivery: Sprint velocity maintained, timely delivery of WMS configurations and integrations, minimal requirement-related defects during SIT/UAT. - Market Insights: Quality of competitive research on WMS trends, actionable recommendations for process improvements adopted by stakeholders. - Collaboration: Positive feedback from internal teams and clients, effective cross-functional alignment during Agile ceremonies and project phases. - Business Impact: Improved WMS adoption rates, measurable cost optimization for clients, influence on revenue through successful implementations and potential upsell opportunities. Why You'll Love Working Here At Fulfillment IQ, we don't just build supply chain solutionswe build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Here's what makes working with us a rewarding experience: Work That Matters - Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won't just meet expectations, it'll set new ones. Career Growth That Matters - We're serious about growth. - Whether it's training, mentorship, or new challenges, we'll help you go from good to exceptional. Flexibility to Thrive - Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively. We Celebrate You - From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events. A Collaborative Culture - Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued. Perks you'll appreciate: - Employee Health: We offer comprehensive health insurance plans for you and your family. - Time Off: We provide generous paid time off (PTO), sick leave, and paid public holidays. - Retirement: A 401(k)-retirement savings plan is available to help you plan for your future. - Professional Growth: We provide a dedicated learning and development budget to support your career growth. - Flexible Work: You'll have flexible work hours and remote work options. - Perks: We offer business and client travel reimbursement, internet and workstation reimbursements, anniversary rewards, and employee stock options (ESOP). - Community engagement: You can participate in team events and in-person organizational meetups. Life At Fulfillment IQ Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees. Learn More About Us Website: fulfillmentiq.com LinkedIn: Fulfillment IQ Spotify: eCom Logistics Podcast Spotify YouTube: eCom Logistics Podcast YouTube