International Customer Support Associate Voice
4 weeks ago
Job Description We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. - Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. - Maintain detailed and accurate records of all customer interactions and transactions in the system. - Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. - Educate customers on products, services, and processes as required. - Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: - Excellent verbal communication skills in English, with a clear and neutral accent. - Strong active listening skills and the ability to empathize with customer situations. - Proven problem-solving abilities and a knack for providing effective solutions. - Customer-focused mindset with a strong commitment to delivering exceptional service. - Ability to work effectively in a fast-paced environment and manage call volumes. - Strong interpersonal skills and a professional demeanor. - Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: - Bachelor's degree or equivalent practical experience.
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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International Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe're Hiring – PUMA Voice Process | Noida (Sector 135) Looking to start or grow your career in an international voice process? Here's an exciting opportunity with PUMA Voice, one of our premium accounts! Location: Noida, Sector 135 Work Mode: On-site Process: International Voice (Customer Support) Eligibility Criteria Graduates (Freshers) – Eligible...
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International Voice
2 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
2 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
2 hours ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135) Looking to start or grow your career in an international voice process? Here’s an exciting opportunity with PUMA Voice, one of our premium accounts! Location: Noida, Sector 135 Work Mode: On-site Process: International Voice (Customer Support) Eligibility Criteria ✅ Graduates (Freshers) –...
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International Voice
2 hours ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135) Looking to start or grow your career in an international voice process? Here’s an exciting opportunity with PUMA Voice, one of our premium accounts! Location: Noida, Sector 135 Work Mode: On-site Process: International Voice (Customer Support) Eligibility Criteria ✅ Graduates (Freshers) –...
