Administrator
4 weeks ago
Role PurposeThe purpose of the role is to resolve maintain and manage clients software hardware network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfactionDo Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network server system storage platform infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised dial home email chat IMS ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets service Installing and configuring software hardware requirements based on service requests 100 adherence to timeliness as per the priority of each issue to manage client expectations and ensure zero escalations Provide application user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests issues are resolved in a timely manner Stakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalProject ManagerFor governance and client relationship managementOn-site project teamTo resolve the complex problem issues at the siteLead Sr AdministratorGuide the administrators with the complex problemsExternalClientResolving the tickets queries and servicing themDisplayLists the competencies required to perform this role effectively Functional Competencies Skill Process Excellence - Ability to follow the standards and norms to produce consistent results provide effective control and reduction of risk - Expert Systems Thinking - Understanding of the Wipro system interrelatedness interdependencies and boundaries and perform problem solving in a complex environment - Competent Technical knowledge - knowledge of the various devices network etc which the administrator have to service - Expert Competency LevelsFoundationKnowledgeable about the competency requirements Demonstrates in parts frequently with minimal support and guidance CompetentConsistently demonstrates the full range of the competency without guidance Extends the competency to difficult and unknown situations as well ExpertApplies the competency in all situations and is serves as a guide to others as well MasterCoaches others and builds organizational capability in the competency area Serves as a key resource for that competency and is recognised within the entire organization Behavioral Competencies Problem solving Execution excellence Passion for results Collaborative working DeliverNo Performance ParameterMeasure1 100 adherence to SLA timelinesMultiple cases of red timeZero customer escalationClient appreciation emails2 Network Data Admin Wipro
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IT Administrator
3 weeks ago
Hyderabad, Telangana, India dvipa Defence India Private Limited Full timeCompany Descriptiondvipa Defence India Private Limited is a pioneering company in the Indian Defence sector with a prestigious Category A license. Specializing in advanced Defence equipment, our mission is grounded in innovation and quality to support India's vision for self-reliance in Defence. Our flagship product, the U-51 Battle Rifle, is a testament to...
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IT Administrator
2 weeks ago
Hyderabad, Telangana, India dvipa Defence India Private Limited Full timeCompany Descriptiondvipa Defence India Private Limited is a pioneering company in the Indian Defence sector with a prestigious Category A license. Specializing in advanced Defence equipment, our mission is grounded in innovation and quality to support India's vision for self-reliance in Defence. Our flagship product, the U-51 Battle Rifle, is a testament to...
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IT Administrator
2 weeks ago
Hyderabad, Telangana, India dvipa Defence India Private Limited Full timeCompany Descriptiondvipa Defence India Private Limited is a pioneering company in the Indian Defence sector with a prestigious Category A license. Specializing in advanced Defence equipment, our mission is grounded in innovation and quality to support India's vision for self-reliance in Defence. Our flagship product, the U-51 Battle Rifle, is a testament to...
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Corporate Administrator
2 weeks ago
Hyderabad, Telangana, India beBee Careers Full timeAdministrative Support SpecialistWe require a highly proactive and detail-oriented individual to fill the role of Administration Officer as an Administrative Support Specialist.Responsibilities Include:Providing administrative support to various departmentsManaging office operationsMaintaining compliance with organizational standards
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IT Systems Administrator
2 weeks ago
Hyderabad, Telangana, India beBee Careers Full timeAbout the RoleDay-to-day system administration and troubleshooting tasksTechnical support and network administrationThe ideal candidate will have strong skills in System Administration, Network Administration, and Information Technology. They should also have experience in maintaining and supporting network systems and knowledge of security best practices...
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Administrative Coordinator
2 weeks ago
Hyderabad, Telangana, India beBee Careers Full timeAdministrative Support RoleAn administrative support professional with strong organizational skills is required to oversee general office administration, coordinate with vendors, and ensure availability and upkeep of office supplies and facilities. The successful candidate will collaborate with internal teams to support overall office operations. A...
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Executive Administrator
2 weeks ago
Hyderabad, Telangana, India beBee Careers Full timeAbout the RoleThe successful candidate will be responsible for supervising daily support operations, planning administrative procedures, and leading a team of professionals in completing administrative duties. We require an individual with strong leadership skills and experience in administration.
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Administrative Supervisor
2 weeks ago
Hyderabad, Telangana, India beBee Careers Full timeJob SummaryWe are seeking an experienced Administration Manager to oversee daily support operations and plan efficient administrative procedures. This role will involve leading a team of professionals to complete various administrative tasks across different departments.
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Administrative Coordinator
5 days ago
Hyderabad, Telangana, India beBee Careers Full timeWe are seeking a highly organized and proactive Admin Executive to provide administrative support to various departments within the organization.The ideal candidate will be responsible for managing office operations, coordinating administrative tasks, and assisting with day-to-day activities to ensure smooth business operations.Responsibilities:Managing...
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Cloud Administrator
3 weeks ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeGreetings from Tata Consultancy ServicesRole**Azure AdminDesired Experience Range** 5 to 12 yearsLocation :hydMode of interview - Face2face /OfflineWalk In Drive Date :24th May 2025Registration Time : 09:30 AM 12:30PMAn Azure administrator is an IT professional who manages and maintains Microsoft Azure cloud environments. They are responsible for...