Associate- Loan operations
2 weeks ago
Location: [Chennai, Tamil Nadu]
Type: Full-Time
Salary: 4.5 to 5lac CTC
Fill this form to apply: https://forms.office.com/r/sY5fTRbuwN
Filling the Application form is mandatory to apply for the role(it is attached the last)
(Please don't use AI to write things for you, keep it real and authentic)
Are you a motivated professional with strong communication skills, a knack for multitasking, and a passion for building relationships? At fundmygrad, we're looking for a dynamic Associate to be the vital bridge between students, education consultancies, and our partner banks/NBFCs. If you're a smart thinker, organized, and believe in helping students turn their study-abroad dreams into reality, this role is perfect for you
About the Role
As an Associate – Loan Operations, you'll be the key link connecting students and our partnered banks/NBFCs. Your primary role will be to manage, share, and track student leads for loan disbursement. Think of it as being at the heart of a student's study-abroad journey, guiding them through financing their dreams, and ensuring smooth coordination with all stakeholders.
What You'll Do
· Lead Processing: Handle leads received from various sources (in-house, self, or channel partnerships) and share them with the appropriate banking/NBFC partners for loan processing.
· Act as the Bridge: Be the point of contact between students, partnered banks, and NBFCs, ensuring seamless communication and timely updates on loan status.
· File Management: Manage and organize student loan files efficiently, verifying necessary documentation, and tracking every step of the loan process.
· Relationship Coordination: Work closely with partner banks and NBFC teams to ensure smooth loan disbursement.
· Real-Time Updates: Provide students and partners with timely updates on loan progress, ensuring transparency and trust.
· Collaboration with Channel Partners: Collaborate with our education consultancy partners to collect and manage leads for loan disbursement
· Problem-Solving: Address queries, troubleshoot challenges, and provide exceptional support to students and partners.
We are currently at a critical pivotal point, and you would be one of the initial members in our new direction plan.
What We're Looking For
We need someone who:
· Holds a bachelor's degree in any discipline.
· Has 1+ year of experience in customer service, operations, or a similar role (experience in fintech/loan services is a plus).
· Is organized, detail-oriented, and comfortable managing multiple stakeholders.
· Demonstrates strong communication and interpersonal skills – you'll be speaking with students and partners daily
· Has basic proficiency in MS Office (Excel, Word, etc.) for tracking and analysis.
· Possesses a solutions-first mindset and acts proactively to resolve client and partner concerns.
· Thrives in a startup environment, juggling multiple tasks with efficiency and enthusiasm.
Why Join fundmygrad?
· Be part of a nascent-stage startup, revolutionizing the study-abroad education financing industry.
· Play a key role in empowering students to access higher education abroad.
· Work in an environment that values ideas, ownership, and innovation.
· Competitive salary, growth opportunities, and a collaborative team culture.
· Salary: 4.5 to 5Lac CTC, Health Insurance etc.
About fundmygrad
fundmygrad is transforming the study-abroad financing industry. As Chennai's leading education loan aggregator, we help students access loans seamlessly by partnering with 7+ leading banks and NBFCs. We're growing to become an A-Z study-abroad solution, solving every student requirement under one roof.
How to Apply
Complete the survey attached (please click on this link to apply- https://forms.office.com/r/sY5fTRbuwN.
For further clarification drop us a mail at nikhil@fundmygrad.com.
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