High Salary OOH Consultant

3 weeks ago

Ahmedabad, Gujarat, India QX Global Group Full time
Job Description

Out-of-Hours (OOH) Job Responsibilities:

- Filling shifts during out-of-hours periods.
- Responding to candidate and client enquiries outside of business hours.
- Managing new agency booking requests received during OOH.
- Uploading shifts to the CRM, whether received from RCs or clients via email or portals (e.g. e-tips).
- Chasing candidates for shift availability, including cross-checking client-provided spreadsheets.
- Reviewing the client Rota (received weekly) and ensuring all shifts in the CRM match the Rota; amending where necessary.
- Managing late logins and cancellations that occur during OOH.
- Uploading new candidate enquiries to the CRM and contacting them for an up-to-date CV.
- Completing the client compliance checklist for new candidates.
- Providing support to the compliance team as needed, particularly with new candidate registrations.
- Chasing compliance documents from working candidates over the weekend (those who are unresponsive during business hours).
- Continuously monitoring client portals and emails throughout the day.
- Chasing missing timesheets as required.
- Keeping all client trackers updated with real-time information.
- Maintaining and updating the OOH handover sheet in real time.

Rotational Shift and Rotational Offs

Ahmedabad(onsite)

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