Finance Manager

Job Description Position: Finance Manager Reporting to: CEO Department: Finance & Accounting Location: Kozhikode - Onsite Company Description OPPAM Wellness Pvt Ltd is Kerala's leading inclusive mental health platform, operating across 40+ countries. We are dedicated to breaking mental health stigma and making therapy accessible, affordable, and culturally sensitive. Backed by a passionate community of mental health professionals and advocates, OPPAM has supported over 5,000+ service seekers with 24/7 care. Our approach is deeply compassionate, intersectional, and rooted in the belief that mental health support should be available to everyone, everywhere Role Description The Finance Manager will be responsible for overseeing all financial operations of Oppam.me, ensuring accuracy, efficiency, compliance, and timely reporting. This role will support strategic decision-making by producing forecasts, budgets, financial analyses, and maintaining financial health. Given Oppam's nature (online therapy, subscription/corporate/campus wellness, content, app/web/ERP), the Finance Manager will also liaise with operations, growth, tech, and legal to ensure integrated financial management Key Responsibilities 1. Accounting & Reporting Oversee day-to-day accounting functions: ledger entries, accounts payable, accounts receivable, payroll, fixed assets, expense reimbursements and vendor payments. Maintain accurate financial records and ensure proper reconciliation (bank, payment gateways, app stores, etc.). Prepare monthly, quarterly, annual financial statements (Profit & Loss, Balance Sheet, Cash Flow). Generate management reports / dashboards that provide insights into financial performance, variances vs budgets/forecast, cost centers (therapy sessions, content, operations, marketing, etc.). 2. Budgeting, Forecasting & Planning Lead the annual budgeting process in coordination with department heads (Operations, Marketing, Academy, Growth, Tech). Prepare rolling forecasts; update forecasts based on actuals, changing business conditions (e.g. fluctuation in session volumes, therapist payouts, etc.). Monitor budget vs actual spending; provide variance analysis and propose corrective measures. Model scenarios (e.g. different growth or pricing strategies) to guide decision-making 3. Cash Flow & Working Capital Management Manage and forecast cash flow to ensure sufficient liquidity for operations (therapist payouts, payments to vendors, payroll, platform / infrastructure costs). Monitor receivables / payables cycles; ensure collections and vendor payments are timely. Oversight of payment gateway reconciliations, refunds / cancellations / package expiry etc. 4. ERP & Systems Integration Support implementation, maintenance, and enhancement of ERP / Financial software (if applicable) so that financial operations are automated, efficient, auditable. Ensure that transactional data from app, web, subscription / corporate / campus services are integrated properly with finance systems. Improve / build financial processes / controls via ERP: purchase orders, expense approvals, invoice workflows, etc. 5. Pricing, Revenue & Cost Analysis Analyze pricing / package structure (individual therapy, couples, corporate wellness, subscription, campaigns) for profitability. Monitor revenue recognition patterns, adherence to policies (e.g. pre-payments, refunds). Analyze cost drivers (therapist costs, platform / tech costs, marketing spend, content production, overheads) and recommend cost optimization. 6. Compliance, Audit & Taxation Ensure compliance with local laws / regulations: GST, income tax, TDS, payroll taxes, etc. Prepare and file statutory financial returns / regulatory submissions. Liaise with external auditors; facilitate audits; respond to auditor queries. Maintain internal controls to prevent misuse, fraud, and ensure transparency. 7. Financial Policies & Controls Establish or refine financial policies and procedures (expense policies, authorization levels, vendor payment terms, reimbursements, etc.). Ensure adherence to authorization / approval workflows. Monitor and enforce internal control framework; conduct periodic checks / audits internally. 8. Strategic & Decision Support Provide financial insights / analysis to senior management to support strategy (growth, expansion into new service verticals, app features, tech investments, etc.). Participate in setting financial targets, pricing, cost vs benefit analysis of new initiatives. Support business cases / investment proposals for new programs (e.g. increasing therapist base, wellness packages, technology enhancements). 9. Team Management Lead and mentor the senior accountant and others to ensure their professional growth and strong performance. Ensure capacity building, training, process documentation, and knowledge sharing to enhance the team's skills and overall efficiency. 10. Risk Management & Forecasting of Financial Risks Identify financial risks (currency, payment gateway chargebacks, default by clients /corporates, delays in payments, regulatory changes). Propose mitigation strategies. Maintain reserves / safety buffers where needed. What We Offer Be part of a purpose-driven organization making a real impact in mental health and wellbeing. Work closely with passionate teams across operations, marketing, tech, and therapy. Opportunity to build financial systems, influence business strategy, and grow with a fast-scaling brand. Attractive compensation with a supportive, flexible, and wellbeing-focused work environment.