Lead-Customer Experience

6 days ago

Bengaluru, India Prudential Group Full time

Job Description You could be the right candidate if you Have a bachelor s degree from a recognized institute Have deep functional understanding of Customer Service or Experience Retail experience mandatory, Customer Service & Product design experience, Medium to Large Scale Operations, well versed with Product design and Service strategies, Customer Journey mapping, can use analogous experience from new age aggregators in retail space Proven track record /demonstrate through examples - design, building and maintaining customer centric culture. Have experience collaborating with cross-organizational teams and be highly adaptable to pivot and change in a complex and dynamic working environment. Be comfortable working with ambiguity. Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. Have 10-15 years of total experience with at least 5+ years of medium management experience and leading team as well

  • Customer Experience Lead

    4 weeks ago

    Bengaluru, India BLOWN Full time

    Customer Experience LeadBlown is a niche offering dedicated to hairstyling, haircuts, hair blow-dry services, hair color, hair spas, facials, mani-pedis, nail art, and more. Our team of experts is equipped to get you ready to go in a wink. Our membership packages are the sweetest treat for yourself or someone special. Check-in, blowout: everything we do...

  • Customer Experience Lead

    2 weeks ago

    Bengaluru, Karnataka, India Blown Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Experience LeadBlown is a niche offering dedicated to hairstyling, haircuts, hair blow-dry services, hair color, hair spas, facials, mani-pedis, nail art, and more. Our team of experts is equipped to get you ready to go in a wink. Our membership packages are the sweetest treat for yourself or someone special. Check-in, blowout: everything we do...

  • Customer Experience Team Lead

    24 hours ago

    Bengaluru, Karnataka, India Talentiser Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring with a startuphyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Shift– Rotational Shifts & Rotational weekly offRole type– 6 Days workingRole Overview:We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a...

  • Lead, Customer Insights

    4 weeks ago

    Bengaluru, India SolarWinds Full time

    Your Role As the Lead, Customer Insights & Experience , you will be at the center of transforming how we listen to, interpret, and act on the voice of our customers. This is a strategic and hands-on role that combines operational excellence, data storytelling, and cross-functional leadership to enhance the end-to-end customer journey. You’ll champion...

  • Lead Barista

    2 weeks ago

    Bengaluru, India World On A Plate Full time

    Senior BaristaWe’re looking for a Senior Barista to lead from behind the bar, craft exceptional coffee, and inspire the team with great energy. You’ll deliver consistency in every cup, mentor junior baristas, and ensure smooth café operations.What you’ll do: - Brew & serve coffee to the highest standards - Create memorable customer experiences - Guide...

  • Lead Customer Experience

    4 weeks ago

    Bengaluru, India Indegene Full time

    Title: Lead Customer Experience (CX) Analyst Date: 27 Aug 2025 Location: Bangalore, KA, IN Job Description We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble....

  • Lead, Customer Experience Data and Analytics

    3 weeks ago

    Bengaluru, India Netradyne Full time

    We are seeking a technically strong and hands-on Director of Customer Experience Analytics to lead the integration, monitoring, and continuous improvement of customer experience metrics across engineering and operations. This role is pivotal in unifying fragmented monitoring efforts, defining a scalable roadmap, and enabling real-time visibility into issues...

  • Customer Experience Advocate

    1 week ago

    Bengaluru, India Gain.pro Full time

    Who are we?Gain.Pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing > $500bn of private equitycapital and more than...

  • customer experience representative

    2 weeks ago

    bengaluru, India Randstad Full time

    Role:Customer Experience Representative Key Job ResponsibilitiesList each key responsibilities in order of importance Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to...

  • Customer Experience Executive

    1 week ago

    Bengaluru, Karnataka, India Genius Consultants Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    SKF INDIA LIMITEDSTANDARDISED JOB DESCRIPTIONJOB TITLE : Customer Experience ExecutiveREPORTS TO : Manager Customer ServiceA) KEY PURPOSE OF THE JOBTo ensure customer centric approach by engagement with Customers (OEMs) and to be responsible for achieving customer satisfaction.Proactively meet customer expectations around "Order Management & Fulfillment",...