Admissions Counselor

About Us Trill Route is one of Bengaluru’s leading contemporary music schools, serving hundreds of students with structured programs, industry exposure, and a strong student-first culture. We’re expanding our Student Experience Team and are looking for an Admissions Counsellor who can represent our values of student-centric music education. This is a high-ownership role involving communication, guidance, structured follow-ups, and smooth onboarding. Your Responsibilities - Handle enquiries from parents & students (walk-ins, calls, and online leads). - Make outreach and follow-up calls, including cold calls when required. - Understand learning goals and recommend the appropriate program. - Schedule and coordinate trial classes; track attendance and outcomes. - Support students and parents with in-person and phone-based queries and updates. - Coordinate with the academic and centre teams to ensure smooth day-to-day operations. - Monitor upcoming renewals and proactively reach out to families. - Conduct renewal discussions and assist parents through the continuation process. - Maintain accurate records of leads, interactions, and renewals in the CRM. - Follow structured processes to meet daily admissions and renewal goals. Who we are looking for - 1–5 years in admissions, customer-facing roles, sales, counselling, or hospitality. - Strong English communication and professional presence. - Organised, reliable, and consistent with follow-through. - Comfortable with structured processes and CRM tools. - Someone who values a student-first and service-oriented approach. Work Details - At our office - Indiranagar centre - 6-day work week - Fast-paced, structured work environment Apply via LinkedIn Easy Apply, or email your resume to careers@trillroute.com