Urgent) Telecaller

Job Title: Telecaller - Real Estate (Thane) Job Summary We are hiring a Telecaller for our Real Estate Sales Team to connect with prospective clients and generate qualified leads through phone calls. The ideal candidate should have excellent communication skills, a polite and professional manner, and a genuine interest in customer engagement and property sales. You will be the first point of contact between the customer and our real estate offerings. The goal is to create a positive impression, explain the basic features of our projects, schedule site visits, and pass on interested leads to the sales team. This position is perfect for those interested in making a career in real estate sales or customer relations.Key Responsibilities1. Outbound Calling to Prospects Make outbound calls daily to potential homebuyers or investors from databases, property portals (99acres, Magicbricks, Housing com), social media leads, or walk-in inquiries. Engage professionally with clients to explain real estate project details, pricing, amenities, and location advantages. Clarify basic queries and encourage them to schedule a site visit or a meeting with the sales executive. 2. Lead Qualification & Follow-up Understand the customer's property requirements—budget, preferred location, type (flat, plot, villa, commercial), etc. Qualify the lead based on buying intent, budget, and timeline. Follow up with interested leads at regular intervals through calls, WhatsApp, and emails. 3. Site Visit Coordination Schedule appointments for site visits with the sales team or project manager. Share location maps, project brochures, and appointment reminders with clients. Update the CRM or lead tracker after every interaction. 4. Database & CRM Management Maintain detailed records of all calls made, responses received, and follow-up actions using CRM software or Excel sheets. Categorize leads as hot, warm, or cold and update status regularly. Ensure no lead is missed or left unattended during the follow-up cycle. 5. Inbound Inquiry Handling Receive incoming calls and handle queries regarding real estate listings, project location, offers, and contact person. Provide accurate information and ensure customer satisfaction at the first point of contact. 6. Support Sales Team Coordinate with the sales and marketing team to keep project information updated. Assist in organizing sales events, open houses, or exhibitions by inviting prospects over the phone. Share client feedback with the sales manager for lead strategy improvement.Required Skills Communication: Excellent telephone etiquette and listening skills Ability to explain real estate offerings confidently and clearly Patience while handling customer questions or objections Sales Orientation: Convincing and persuasive attitude to book appointments Goal-driven with a basic understanding of sales funnel and lead conversion Willingness to learn about real estate and project details in-depth Technology & Tools: Familiarity with mobile apps, Google Maps, WhatsApp Business, and email Comfortable using CRM tools or MS Excel for lead tracking Personal Traits: Confident, proactive, and well-organized Good time management and multitasking ability Polite, honest, and professional while speaking with clientsMore information about this Telecaller - Real Estate JobPlease go through the below FAQs to get all answers related to the given Telecaller - Real Estate jobWhat are the job requirements to apply for this Telecaller - Real Estate job position? Ans: A candidate must have a minimum of fresher as an Telecaller - Real Estate What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Telecaller - Real Estate is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Telecaller - Real Estate position? Ans: There are immediate 1 job openings for Telecaller - Real Estate in our Organisation.

12th Pass (HSE)

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