Mechanical Application Engineer

3 weeks ago

Pune, Maharashtra, India Visteon Corporation Full time
Job Description

Job Details

Description

Detailed description:

Application Engineer Roles & Responsibilities

The Application Engineer is mainly focused on customer service. Primarily engineering support as the customer needs change.

Role Description / Responsibilities:

Primary point of contact for all technical program related matters. Often on-site at customer.

Establish and maintain a good and effective Customer relationship:

Liaison between customer-Visteon PD/ Visteon Mfg.

Coordination of customer feedback with manufacturing and PD teams.

Assist customer in areas related to Visteon products.

Investigate issues/roadblocks and assure customer satisfaction in a consistent manner as per Visteon policies.

Identify and provide reliable solutions through all stages of the product development.

Present and explain information in a clear manner to Customer.

Maintain accurate documentation and provide updates of open items list.

Understand and convey Customer's design requirements and specifications to the PD team.

Attend / coordinate all Customer meetings as required (PAT, Design Reviews, TDR's, Software Reviews, etc)

Develop a working knowledge of the product line and vehicle line to be able to support the customer needs.

Coordination of part delivery.

Development and prototype parts for breadboards.

Ensure latest HW and SW are provided, replace or re-flash as required.

Ensure exceptions/known limitations are communicated.

Always confirm parts are in good condition before deliver.

Coordination of system modules and set-up for Visteon SW and Validation.

Support the Customer with vehicle level testing (in vehicle and breadboard).

Prepare deliverables such as test plans, guides, manuals in coordination with Requirements and SW team.

Perform vehicle/product troubleshooting.

Engineering Interface

Participate in Visteon PD team meetings (Whiteboard, CCB, Peer Reviews, PTO, TDR's, etc.)

Support change control process for Customer requested changes (DCR's) as required.

Quality

Ensure closure of all Customer issues (AIMs, etc.) via their system in the time required.

Support TQCM.

Initiate VPRS for program / warranty issues.

Customer Deliverables

Software releases

Spec version control matrix

Customer open items

Part number matrix sheet

Vehicle validation plan

Supports

Re-flashing events

Breadboard, vehicle and bench testing

Customer meetings

Customer part deliverables and reviews

Design changes request

Visteon project team meetings

Upload specifications as required on TcSE

Qualifications

Behaviors

Preferred
Thought Provoking: Capable of making others think deeply on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert: Considered a thought leader on a subject
Innovative: Consistently introduces new ideas and demonstrates original thinking

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