[3 Days Left] Sys Development Engineer, Alexa Excellence
3 weeks ago
Job Description Description Systems Development Engineers are expected to develop best practices, refine operational procedures and constantly innovate proactively. You will continuously identify areas of growth within the existing frameworks, tools and processes to develop further technical mechanisms to reduce waste and continuously improve. The Alexa Excellence team is looking for a System Development Engineers to help build /support tools for Amazon Alexa. The team operates programs to increase the availability, productivity and performance of all Alexa customer experiences. We serve as a center of excellence by providing leadership, best practices, tools, research, audit reports, support and education to all Alexa teams. You will be responsible for driving availability and optimizations across the teams in Alexa. You will have significant influence on our overall strategy by helping define the system architecture, and spearhead the best practices that enable a quality product. Our ideal candidate is autonomous, detail oriented, possesses strong written and verbal communication skills and has experience working at scale. Systems Development Engineers work hand-in-hand with service teams to invent new ways of operating Alexa's Tools and Services. Key job responsibilities Interface with a diverse customer base to understand requirements, priorities, and processes. Monitor and maintain systems performance and capacity planning using metrics. Work on expansions of current applications to support new launches Work on customer issues to identify problems and develop solutions to avoid recurrence by addressing root causes. Create processes and systems that can be leveraged to help drive efficiencies and quality. Work with a wide range of technologies and technical document writing. Proven writing and technical communication skills are essential for interaction with senior management on status, risks and emergent issues with project, initiatives and support. About the team As an Alexa Excellence Application Support Engineer, you'll dive into a dynamic environment where no two days are the same. You'll collaborate with world-class engineers, tackle large-scale technical challenges, and develop innovative solutions that directly impact Alexa's performance and reliability. We are the central defense and operational excellence team for Alexa, dedicated to maintaining the highest standards of incident management. Our team plays a critical role in supporting the entire Alexa organization, providing unique insights and solutions that drive technological innovation. Basic Qualifications - 4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby Preferred Qualifications - Experience with distributed systems at scale Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
India Amazon Music Full timeJob Description Description Are you customer-obsessed and interested in Speech and Language Understanding Do you find creating state-of-the-art voice control exciting If so, the Alexa Excellence Team in Bangalore is looking for a talented engineer to help revolutionize our voice-forward experience. Alexa is the Amazon service that powers the Echo family of...
-
India Amazon Music Full timeJob Description Description Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, and personalized, and it gets things done. Our goal is make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. Alexa AI Developer Tech is at the core of this vision. It is...
-
India Amazon Music Full timeJob Description Description Are you customer-obsessed and interested in Speech and Language Understanding If so, the Alexa Excellence Team in Chennai is looking for a talented engineer to help revolutionize our voice-forward experience. Alexa is the Amazon service that powers the Echo family of devices, Fire TV, tablets, third party Alexa providers, and...
-
India Amazon Music Full timeJob Description Description This position is for Echo Show Home team which owns the face of the device through home screen being one of the most monetized surface on EFD. Home coupled with Alexa+ agent (proactive and persistent content in ambient state) is the spring board for all of the interaction points from Echo Show devices. Successful candidates will...
-
India Amazon Music Full timeJob Description Description This position is for Echo Show Home team which owns the face of the device through home screen being one of the most monetized surface on EFD. Home coupled with Alexa+ agent (proactive and persistent content in ambient state) is the spring board for all of the interaction points from Echo Show devices. Successful candidates will...
-
India Amazon Music Full timeJob Description Description Are you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution Does it excite you to find patterns and build generic, composable software solutions to solve complex problems Are you looking for inventing newer and simpler ways of building solutions If so, we are looking for you to...
-
India Amazon Music Full timeJob Description Description Join the team that brought you the Echo Show, a touch-screen enabled Alexa device that supports video calling, music, weather, and more! Our Echo Software team works on not only the Echo Show but other high-profile consumer electronics products including Fire TV and the Echo family of devices. We'd love to have you join us to...
-
India Amazon Music Full timeJob Description Description Interested in Amazon Alexa, Machine Learning and Artificial Intelligence We're building the runtime services that power state of the art Amazon Alexa. Come join us! The Alexa AI org in India is seeking a talented, self-directed Software Development Engineer to help us pioneering new machine learning tools and processes through an...
-
Software Development Manager, Alexa Devices
3 weeks ago
India Amazon Music Full timeJob Description Description This position is for Echo Show Home team which owns the face of the device through home screen being one of the most monetized surface on EFD. Home coupled with Alexa+ agent (proactive and persistent content in ambient state) is the spring board for all of the interaction points from Echo Show devices. Successful candidates will...
-
India Amazon Music Full timeJob Description Description Are you looking for an opportunity to build an LLM based enterprise-grade, highly available, large scale, software solution Does it excite you to find patterns and build generic, composable software solutions to solve complex problems If so, we are looking for you to fill a challenging position in Alexa Enterprise Products...
