Product Manager

2 weeks ago

Bengaluru, India Black Box Full time

Job Description

Qualifications & Skills

Strategic & Business Acumen

- 5+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives.
- Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement.
- Ability to translate technical solutions into business outcomes that resonate with both IT and executive leadership.

Consultative & Collaboration Skills

- Exceptional client-facing advisory and communication skills.
- Ability to lead executive briefings, IT strategy workshops, and value realization planning sessions.
- Strong cross-functional collaboration skills across sales, delivery, product, and alliance teams.

Technology Proficiency

- Deep knowledge of cloud platforms (AWS, Azure, GCP), UCaaS platforms (Zoom, RingCentral, Webex, Teams Voice).
- Experience with ITSM and automation platforms (ServiceNow, Moveworks, Aisera).
- Familiarity with AIOps, predictive analytics, and infrastructure modernization best practices.

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