Immediate Start: Senior Product Manager

Title: Senior Product Manager, AI/GenAI Location: Bangalore, India (Hybrid / Remote Option Available) Team: Product Reports to: Director of Product About UptimeAI UptimeAI builds AI-driven solutions that reduce downtime and improve efficiency for industrial clients. We combine advanced AI/ML with deep subject-matter expertise to connect upstream/downstream behavior, adapt to change, pinpoint issues early, and provide prescriptive, explainable recommendations. Role Summary Lead the strategy and delivery of operator-assist AI agents that reduce cognitive load, accelerate decision-making, and improve reliability/throughput. You'll partner with Data Science/ML, Engineering, Design, and SMEs to ship safe, measurable AI capabilities grounded in plant workflows and industrial data. What you'll build - Ask & Explain Agents – NL answers with citations to plant data/knowledge. - Detect & Triage Agents – Prioritize signals, cluster issues, surface "what first" with rationale. - Diagnose & Advise Agents – Hypotheses, likely causes, and safe next steps with evidence trails. - Optimize & Plan Agents – Suggestions for run-windows, guardrails, or maintenance planning. - Automate & Document Agents – Draft shift notes/reports, pre-fill tickets—always human-in-the-loop. - Learn & Improve Agents – Capture operator feedback and post-event learnings under governance. - Principles: explainability, role-based access, auditability, human confirmation before actions. Responsibilities - Translate operator/reliability jobs-to-be-done into agent capabilities, success criteria, and safe workflows. - Partner with DS/ML on retrieval & evaluation (offline/online), quality bars (task success, time-to-answer), and safety (hallucination gating, RBAC/ABAC, audit). - Define data needs across time-series, events/alarms, asset hierarchies, procedures/docs; guide pragmatic integrations (historians, SCADA/MES, CMMS/EAM). - Drive pilots via feature flags, scale what works, publish internal playbooks and customer-approved case studies. - Support GTM with value narratives (noise↓, MTTR↓, throughput/energy↑) without disclosing feature roadmaps. Qualifications Required - 7–12 years in Product Management, including 3+ years shipping AI/ML or GenAI experiences (assistants, retrieval/RAG, agentic workflows) in production. - Industrial/process domain fluency in Oil & Gas, Power Generation, or Chemicals (reliability, predictive maintenance, maintenance operations). - Data/platform literacy: time-series historians, events/alarms, asset models; familiarity with SCADA/MES and CMMS/EAM concepts. - Proven collaboration with DS/ML on prompts/retrieval design, evaluation datasets, online experiments, and safety/guardrails. - Enterprise SaaS delivery: discovery → PRD → beta → GA; adoption instrumentation and outcome metrics. - Excellent communication; track record driving cross-functional alignment with Eng/DS/Design/GTM and customers. Preferred - Experience with digital twins, 2D/3D/P&IDs, or asset-centric search. - Global rollout exposure (data residency, access controls, regulatory contexts). - Pricing/packaging for AI add-ons and ROI storytelling (case studies, value calculators). - Public speaking/thought leadership (industry forums) and/or published content. - MBA or advanced technical degree (Engineering, Data Science, Operations Research). At UptimeAi, we are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status, veteran status, or any other characteristic protected by applicable laws. All employment decisions at UptimeAi are based on business needs, merit, and qualifications, ensuring fair and equitable opportunities for everyone