Lead Administrator

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B3 - 7 yrs CBR - 240K Pan India Technical Service Delivery Lead- Network - Mandate skill Network Operations Experience Cisco CCNP CCIE Routing and Switching certification is desirable In depth knowledge of Cisco LAN WAN SD-WAN CISCO Viptela highly desirable and data center infrastructure configuration and operations In depth knowledge of routing protocols BGP OSPF carrier WAN and Internet offerings cloud network services In-depth knowledge of Cisco LAN switching technologies including STP RSTP MSTP VLANs EtherChannel and switch stacking proficient in configuring and troubleshooting Layer 2 and Layer 3 switches implementing QoS and managing network segmentation and redundancy In depth knowledge of firewalls Zscaler and load balancer F5 infrastructure configuration and operations Do Provide adequate support in architecture planning migration installation for new projects in own tower platform dbase middleware backup Lead the structural architectural design of a platform middleware database back up etc according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications platforms as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues conducting root cause analysis RCA and developing fixes to avoid similar issues Plan for and manage upgradations migration maintenance backup installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs Data Responsibility Matrices operations manuals daily test plans data architecture guidance etc Provide weekly status reports to the client leadership team internal stakeholders on database activities w r t progress updates status and next steps Leverage technology to develop Service Improvement Plan SIP through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100 compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees conduct timely performance reviews and appraisals and give constructive feedback to direct reports Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects initiatives for the organization or team Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations Mandatory Skills Network Implementation Experience 5-8 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Come to Wipro Realize your ambitions Applications from people with disabilities are explicitly welcome Apply now Start Please wait Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news Join Us Explore open roles that match your interests and skills If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity 2025 Wipro Limited x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another