Admission Counsellor

1 day ago

Jaipur Mumbai, India Code Orion Full time

Job Description Role & responsibilities - Engage with assigned leads and promptly initiate contact through the auto dialer system. - Qualify leads by assessing their interest, needs, and eligibility for UpGrad's programs. - Build rapport, credibility and establish trust with leads through effective communication and active listening. - Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. - Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. - Maintain accurate records of lead interactions and follow-up activities in the CRM system.

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