Staff Cyberark Pam Engineer

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone We are seeking a highly skilled and experienced Senior CyberArk PAM Engineer to serve as an engineering lead for the design architecture and implementation of our CyberArk Privileged Access Management PAM solution This critical role will drive our corporate configuration efforts ensuring the PAM platform aligns with our Zero Trust principles multi-cloud strategy AWS Azure GCP private cloud and deep integration with ServiceNow as the primary gateway for all privileged access This individual will be instrumental in fortifying our cybersecurity posture and significantly reducing organizational risk Key Responsibilities PAM Component Design Architecture Lead the end-to-end technical design and architecture of the CyberArk PAM solution including Privilege Cloud Secure Cloud Access SCA and its integration points within our complex multi-cloud and hybrid environments PAM Policy Definition Develop implement and continuously refine granular PAM policies including the Master Policy for Zero Standing Privileges ZSP and dynamic risk-based Just-in-Time JIT access for all human and machine identities This includes establishing specific policies for Windows Servers Linux Servers macOS Endpoints via EPM and cloud platforms PAM Connector Deployment Management Design deploy configure and secure all customer-hosted CyberArk connector servers Windows and Linux across our on-premises and multi-cloud environments ensuring robust connectivity and performance Application Integrations Lead Lead the technical design and initial setup of all critical CyberArk integrations with a strong emphasis on ServiceNow Integration Configure CyberArk for seamless integration with ServiceNow MID Servers for secure credential retrieval by ServiceNow applications Discovery Orchestration and for facilitating JIT access workflows initiated from ServiceNow Secrets Hub Integration Ensure proper integration with CyberArk Secrets Hub for centralized management of application secrets SIEM Splunk Integration Design and implement the integration of CyberArk security events and audit data with our Splunk SIEM for centralized monitoring correlation and enhanced threat detection Service Health Monitoring Development Develop and implement comprehensive service health and monitoring solutions for the CyberArk platform and its connectors integrating alerts and metrics into ServiceNow s ITSM and SecOps modules for centralized visibility and automated incident creation End-User Admin Workflow Development Lead the design and development of ServiceNow-driven privileged access workflows ensuring they are intuitive efficient and align with our security objectives Audit Compliance Configuration Configure CyberArk s unified audit capabilities session recording and reporting to meet stringent audit and regulatory requirements ensuring data is accessible and correlated within ServiceNow for streamlined compliance reporting AI Integration Explore and integrate CyberArk CORA AI features for AI-driven policy recommendations and enhanced security intelligence Qualifications To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry Bachelor s degree in Computer Science Information Technology Cybersecurity or a related engineering discipline 8 years of progressive experience in Identity and Access Management IAM and cybersecurity with at least 4-5 years of hands-on experience specifically with CyberArk PAM solutions Privilege Cloud PSM CPM EPM Technical Skills Deep expertise in CyberArk PAM suite architecture deployment and administration Strong understanding of Zero Trust principles Least Privilege ZSP and JIT access methodologies A passion for security Proven experience with cloud platforms AWS Azure GCP and securing cloud identities workloads Hands-on experience with ServiceNow integrations ITSM SecOps CMDB workflows MID Servers Experience with SIEM integration Splunk preferred and security event correlation Familiarity with scripting e g PowerShell Python for automation and API integrations Knowledge of Windows Linux and macOS operating systems for endpoint and server policy configuration Knowledge of ServiceNow platform development or ServiceNow studio would be beneficial Ability to work collaboratively in a highly distributed team Ability to communicate technical concepts to business stakeholders A passion for security Ability to work in team-oriented environment where collaboration is encouraged and valued Ability to demonstrate self-direction self-learning and independent problem solving Ability to combine data and knowledge from various sources to determine the optimal approach for planning and execution Soft Skills Excellent analytical problem-solving and communication skills Ability to consult with various stakeholders lead technical discussions and mentor junior team members Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license