E-commece Elctrial Home Appliance Warehouse Manager-rattangrh Sonipat

3 weeks ago

Sonipat HR IN Balaji placement Service Full time

- Logistics Warehouse Manager Job Title Logistics Warehouse Manager Grade Level Manager Reports To E-commerce Head Location RATTAN GARH SONIPAT NEAR GOHANA ROAD SONIPAT Reports Warehouse Executive Job Purpose Responsible for all Ecommerce Order Operations and Lounge Fulfilments Responsible for Complete Warehouse Management and Inventory Control Responsible for on time delivery of Reports and Data as per pre-defined metrics Key Elements of the Role Ecommerce Order Operations - Coordinate with the warehouse to ensure on time order processing pickup and delivery of customer orders - Monitor and follow up with logistics partners to ensure on time delivery of customer orders - Escalation management of customer orders in case of incorrect order delivery delayed delivery etc - Monitoring of COD orders and contacting customers to confirm COD orders - Connecting with customers to inform them about delays cancellations issues if any Ecommerce Inventory Management - Monitoring and ensuring adequate inventory across company warehouses and those of marketplace partners - Returns management across company warehouses and marketplaces partners Quality check and in awarding - Monitoring Inwards outwards and stock movement across warehouses and maintaining proper documentation as per set standards - Ensuring POs received from various marketplaces are fulfilled on-time and as per set processes - Creating new dispatches for warehouses with low inventory Lounge Fulfilment - Ensuring adequate stock availability of lounge disposables consumables and other items - Fulfilling Lounge PO s - Ordering lounge disposable items from predefined vendors - Identifying new vendors for purchase of lounge related items if needed Warehouse Management - Fortnightly physical stock checks at all company warehouses to ensure accurate stock counts - Monthly Physical stock check of Lounge consumables and Ecommerce Packaging materials Reports - Daily Report on Ecommerce Orders Status - Weekly report on Inventory status count across each warehouse - Weekly report on customer escalations related to delivery issues - Weekly report of logistics delivery cost - Monthly report on cancellations with reasoning for the same - Monthly report of Physical stock check details and Reconciliation of accounts Key Result Areas Outcomes expected from the Role Accurate Daily order processing with less than 1 Deviation Delivery related cancellations and escalations management with less than 5 deviation Physical stock check with less than 1 variance On time fulfilment of Ecommerce and Lounge PO s Ontime daily weekly and monthly reporting Readiness to work after office hours and weekends in case required Readiness to travel within Bengaluru and outside in case required from time to time Job Type Permanent Pay 40 000 00 - 60 000 00 per month Benefits Provident Fund

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