[19/09/2025] Campaign Execution Specialist

5 days ago

Thane, India Netcore Cloud Full time

Job Description

What You'll Do:

- Campaign Management:From build and testing to deployment and scheduling, you'll handle all aspects of email campaign execution within Netcore. This includes segmentation, dynamic content, A/B testing, and more.
- Netcore Mastery:Leverage Netcore's full suite of features (email editors, automation workflows, reporting dashboards, etc.) to optimize campaign performance and efficiency.
- Quality Assurance Champion:Guarantee flawless campaigns by meticulously testing content, links, rendering across devices and email clients, and deliverability.
- Targeted Campaigns:Implement segmentation strategies to reach the right audience with the right message, driving en
- gagement and conversions.
- List Management Pro:Maintain clean and compliant email lists, adhering to data privacy regulations (GDPR, CAN-SPAM).
- Data-Driven Insights:Monitor key metrics (open rates, click-through rates, conversions) within Netcore and other analytics platforms. Analyze data, generate reports, and identify opportunities for optimization.
- Collaborative Spirit:Partner with marketing teams (content, design) to ensure smooth campaign development and execution.
- Industry Expert:Stay ahead of the curve with email marketing best practices, trends, and Netcore platform updates.
- Problem Solver:Proactively identify and resolve technical issues related to campaign execution.
- Customer Advocate:Address customer queries and issues via phone, email, and ticketing systems, providing top-notch support.
- Proactive Support:Anticipate customer needs and offer proactive assistance.
- Relationship Builder:Cultivate strong client relationships and collaborate effectively with internal teams.
- Process Improvement:Identify opportunities for process changes and product enhancements.
- Alert Monitoring:Monitor internal alerts and escalate critical issues.
- Campaign Analysis:Analyze and monitor campaign delivery, providing reports to clients.
- HTML Proficiency:Perform basic HTML modifications as needed.
- Campaign Execution Across Channels:Facilitate campaigns across various channels (email, SMS, voice, automation).
- Account Management:Monitor and manage client accounts to maximize ROI.

What You'll Bring:

- Bachelor's degree in Arts, Commerce, or a related field preferred.
- Solid understanding of email marketing principles (deliverability, segmentation, personalization, A/B testing).
- HTML/CSS proficiency a plus.
- Experience with other email marketing platforms a plus.
- Meticulous attention to detail and commitment to quality.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively.
- Excellent communication (written and verbal) and interpersonal skills.
- Exp 2-5 years of customer support experience preferred; freshers with strong communication skills and a willingness to learn are also encouraged to apply.
- Proficiency in Microsoft Excel/OpenOffice Calc and PowerPoint.
- Self-motivation, a proactive mindset, and a passion for learning.
- Team-player attitude with patience and discipline.
- Knowledge of Linux, DNS, and mail systems a plus.
- Ability to work flexible shifts.
- 6 Day Working

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