Assistant Manager Security

5 days ago

Delhi India ANdAZ Full time

Job Description

Organization- Andaz Delhi

Summary

Operational Oversight

- Supervise and coordinate all security operations to ensure guest, employee, and property safety at all times.
- Monitor and guide Security Supervisors and Officers in their duties, ensuring effective deployment and coverage across all hotel areas.
- Oversee regular patrols of public areas, guest floors, back-of-house, restaurants, plant rooms, and offices.
- Ensure security personnel are vigilant in identifying suspicious persons, objects, unsafe conditions, and malfunctioning safety equipment.
- Direct and support emergency response efforts, including fire safety, evacuations, medical incidents, and crisis situations.
- Lead and conduct investigations into accidents, incidents, and breaches of security, preparing reports for management.
- Ensure compliance with access control procedures, bag checks, and employee entry/exit monitoring.
- Maintain coordination with local law enforcement and emergency services when required.

Administrative Responsibilities

- Maintain updated records of all incidents, investigations, and security activities in reports and logbooks.
- Monitor inventory of security equipment and ensure proper maintenance and readiness.
- Assist in developing and implementing security policies, procedures, and standard operating guidelines.
- Support audits, inspections, and compliance checks related to fire, safety, and security standards.

People Management & Training

- Lead, motivate, and develop the security team, ensuring professionalism, punctuality, grooming, and adherence to hotel standards.
- Assist in designing and conducting in-house training on security awareness, emergency procedures, and fire prevention in collaboration with the Training Department and Director of Engineering.
- Monitor team performance, provide coaching, and ensure alignment with Hyatt's Values, Culture, and The People Philosophy.
- Foster strong interdepartmental collaboration to support smooth hotel operations and guest safety.

Other Duties

- Stay updated on legal requirements, local regulations, and industry best practices relating to safety and security.
- Attend and contribute to departmental meetings, management briefings, and training sessions.
- Be thoroughly familiar with hotel layout, fire detection and fighting systems, evacuation procedures, and emergency protocols.
- Represent the Security Department professionally within the hotel and with external stakeholders.
- Perform any other duties assigned by the Security Manager or Hotel Management.

Qualifications

- Minimum 57 years of experience in security operations, preferably within the hospitality industry, with at least 2 years as assistant manager role.
- Strong knowledge of security management, fire safety systems, crisis handling, and emergency procedures.
- Demonstrated leadership, team management, and interpersonal skills.
- Strong investigative, reporting, and decision-making abilities.
- Ability to handle high-pressure situations with discretion, tact, and professionalism.
- Certification in First Aid, Fire Fighting, or Safety & Security management is a plus.
- Able to perform active security duties when required.

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