Lead Consultant
1 week ago
Designation LEAD CONSULTANT No of Positions 1 Experience 7-9 Years Skill Primary SAP APPS -SAP Integration-SAP Integration - xMII Qualification Bachelor of Technology Engineering Job Family Support Operations DFS Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology services and products We work with clients across all major verticals providing industry solutions for Financial Services Manufacturing Life Sciences and Healthcare Technology and Services Telecom and Media Retail and CPG and Public Services We re powered by our people a global diverse multi-generational talent - representing 161 nationalities whose unique spark perspective and boundless passion drive our culture of proactive value creation and problem-solving Our purpose is to bring together the best of technology and our people to supercharge progress for everyone everywhere our clients partners their stakeholders communities and the planet As a company we are deeply focused on accelerating our ESG agenda We are also creating technology-enabled sustainable solutions with and for our clients and partners We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible inclusive and beneficial to all our stakeholders in the long term We have committed to achieving net zero by 2040 To learn more about how we can supercharge progress for you visit Technical Lead Support Operations Job Summary To ensure on-time resolution of escalations complex incidents as per quality norms and ensure positive customer satisfaction 1 Key Responsibilities 1 To ensure on-time resolution quality compliance of escalated tickets incident as per the agreed SLA 2 To perform value addition activities such as mentoring administrators team members preparing SOPs maintaining effective documentation simultaneously and Knowledge sharing 3 To participate in Change Order Implementation Plan Human Error Compliance and participate in Capacity planning 4 To ensure positive customer feedback satisfaction through active participation in customer meetings to understand any issues faced 5 To validate analyses eg Root Cause Analysis Trend Analysis and reports to facilitate performance in tasks to be presented to key business stakeholders
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Lead Consultant
3 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeDesignation LEAD CONSULTANT No of Positions 2 Skill Primary Customer Experience Platform-E-Commerce-Oracle ATG Job Family Development Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology...
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Lead Consultant
3 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeDesignation LEAD CONSULTANT No of Positions 1 Skill Primary Microsoft Dynamics APPS -Customer Engagement-Technical-MsD-Microsoft Dynamics 365 Job Family Development Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a...
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Lead Consultant
4 weeks ago
Lucknow, Uttar Pradesh, India HCLTech Full timeDesignation LEAD CONSULTANT No of Positions 1 Skill Primary SAP APPS -SAP S 4HANA Supply Chain Management-SAP S 4HANA Production Planning Job Family Product Domain Consulting Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered...
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Lead Consultant, Java
1 week ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale...
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Lead Consultant, Mulesoft
1 week ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
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Lead Consultant-business Analyst
4 weeks ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale...
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Lead Consultant
4 weeks ago
Lucknow, Uttar Pradesh, India HCLTech Full timeDesignation LEAD CONSULTANT No of Positions 1 Skill Primary SAP APPS -SAP HANA-D D-SAP ABAP on HANA Job Family Development Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology services and...
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Lead Consultant – Csv Analyst
2 weeks ago
Noida, Uttar Pradesh, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose the relentless pursuit of a world that works better for people we serve and...
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Lead Consultant
3 weeks ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
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Principal Consultant
1 week ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
