Head - Tenancy Management

7 days ago

Mumbai India Adani Realty Full time

Job Description Responsibilities Strategic Planning & Policy Implementation: - Develop and oversee tenancy management policies and frameworks. - Define short-term and long-term strategies for tenancy relocation and rehabilitation. - Collaborate with government bodies to ensure legal compliance. - Establish KPIs for tenancy operations and drive continuous improvement. - Identify risks in tenancy management and formulate mitigation strategies. Tenant Engagement And Buy-in - Lead efforts to secure tenant buy-in for redevelopment projects. - Develop engagement strategies to ensure tenants understand their rights and the redevelopment process. Stakeholder Relationship Management - Build strong relationships with local committees and community leaders to support redevelopment initiatives. - Collaborate with local government and community organizations to address resistance. Project Coordination & Oversight - Coordinate tenant affairs to align with project timelines and objectives. - Facilitate discussions and negotiations between tenants and project teams. - Develop and implement SOPs for tenant interactions during redevelopment. - Monitor adherence to SOPs and address deviations. Team Management - Develop strategies and assign targets to the team to manage tenant-related challenges. - Monitor performance and re-strategize when necessary. - Support the team in handling complex challenges to build their capability. Complaint And Conflict Resolution - Manage and resolve tenant complaints related to redevelopment. - Conduct community meetings to address concerns and foster engagement. Compliance And Regulatory Management - Ensure compliance with all legal regulations and redevelopment policies. - Conduct regular audits of tenant-related processes. Community Building And Support - Foster a sense of community among tenants during redevelopment. - Organize events to strengthen relationships and enhance engagement. Evacuation Strategy And Rehabilitation - Develop evacuation strategies, including relocation planning and timelines. - Oversee rehabilitation initiatives for displaced tenants. Qualifications Education Qualification: - Bachelor's degree in Real Estate Management, Business Administration, or related field - Master's degree in a relevant field is preferred Experience: - 15-20 years of experience in the real estate industry - Demonstrated experience in tenancy management, lease agreements, and tenant relations - Proven track record of optimizing occupancy rates and maximizing revenue

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