15h Left Group Manager

4 days ago

Gurgaon, Haryana, India WNS Global Services Full time
Principal Responsibilities:

- Close Monitoring BU P&L against agreed targets Analysis of MIS and key operational parameters – including reviews with business head P&L analysis at vertical, horizontal, location and client level Strong communication for discussion with the leaders in the WNS (CFO, Process head / Business Unit Head, Operation Head etc.)
- Driving the annual budgeting exercise and ensuring budgetary controls in place through out the year in line with budgets in close coordination with Operations and corporate teams.
- Revenue assurance as per IFRS and commercials agreed with the customers.
- To ensure there is no revenue leakage and billing and revenue to be done as per the commercials agreed in the contract.
- Process wise P&L forecasting on monthly basis.
- Monthly and quarterly closing as per IFRS.
- Compliance of commercial clauses agreed in the customer contracts.
- Perform analytical reviews of operating P&L to ensure that the revenue and expenses are accurately recorded on monthly basis and exceptions/deviations are timely flagged off.
- Tracking Operating metrics- headcount, seats, Seat Utilizations, attrition etc.
- Suggest cost saving measures.
- Work with operations lead to achieve targets.
- Working knowledge of Pricing Finance support to functions- BU Head, Operations, HR, Sales etc.
- Keen to take Automation initiatives
- Critical Skills required: 7-10 years of working experience in BP&M processes such as Budgeting and forecasting, Management reporting, Flash Reports. 5-6 years of experience in BPO industry Exposure to ERP Good communication and interpersonal skills Good presentation skill Advance Excel

MBA/CA/CMA

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

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