Claims Senior Supervisor
3 weeks ago
The Claims Senior Supervisor oversees the day-to-day operations of the claims team based in both KL India work in collaboration with peers and other supervisors ensuring timely and accurate processing of claims in accordance with company policies and regulatory requirements This role provides leadership guidance and support to claims staff monitors performance and drives continuous improvement in service delivery and operational efficiency Key responsibilities Motivate individuals and teams collectively to achieve agreed work output targets covering productivity turn-around-time quality and client customer satisfaction Create an environment that encourages and delivers success - you must have the ability to inspire your team whilst developing your team members to the next level Ensure appropriate performance management action timely recruitment and effective succession planning is in place Contribute to change and innovation and be pro-active in identifying opportunities for improvement within the team and within Claims and Admin process Use data insights to challenge day-to-day operations and build a continuous improvement mindset Manage effective capacity plans keeping oversight of staff level requirements Proactively address and escalate any risks Produce meaningful accurate management reports and statistical information in line with formats and timescales agreed with the Management including trending and enhancement activities with quantification of operational impacts Manage the implementation of new contracts with the support of the Subject Matter Experts Develop maintain proactive business relationships both internally and externally to ensure a seamless delivery of service Be a focal point towards the Client Management team as well as the clients You interact with the senior management to adapt your processes to meet evolving objectives Use independent judgement and discretion to review and resolve complex issues Contribute in achieving departmental and company-wide goals and business plans Requirements Minimum 5-7 years of experience in medical claims processing or insurance operations At least 2-3 years in a supervisory or team leadership role preferably managing cross-border teams Experience working with claims systems and data analytics tools Bachelor s degree in business administration Healthcare Management or a related field Professional certifications in claims management or health insurance e g LOMA AHIP are an advantage Strong leadership and people management skills with the ability to motivate and develop teams Excellent communication and interpersonal skills for internal and external stakeholder engagement Analytical mindset with the ability to interpret data and drive performance improvements Proficiency in Microsoft Excel PowerPoint and claims management platforms Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and decision-making capabilities Familiarity with regulatory requirements and compliance standards in claims processing High level of integrity and discretion in handling confidential information Demonstrated ability to lead change and drive innovation About The Cigna Group Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality Join us in driving growth and improving lives
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Claims Supervisor
2 days ago
Bengaluru, Karnataka, India The Cigna Group Full time**Claims Supervisor** As a supervisor you will support Claims Senior Supervisor in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes: - Accountable to review and assess inventory levels coordinating daily allocations and planning ahead...
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Claims Representative
3 weeks ago
Bangalore, Karnataka, India The Cigna Group Full timeAbout UsAt CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our...
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Urgent: Claims Representative
6 days ago
Bangalore, Karnataka, India Cigna Full timeAbout Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our teammates...
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Claims Supervisor
2 weeks ago
Bengaluru, Karnataka, India The Cigna Group Full time**Job Description** - Leads Claims team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Typically, responsible for a large number of direct and indirect reports in a process or transactional operations environment. Coordinates schedules and workflow for the team. Supervises the accurate and timely...
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Claims Associate Representative
1 week ago
Bengaluru, Karnataka, India The Cigna Group Full timeMain Duties/Responsibilities: - Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. - Monitor and highlight high cost claims and ensure relevant parties are aware. - Monitor turn around times to ensure your claims are settled within required time...
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Claims Representative
10 hours ago
Bengaluru, Karnataka, India The Cigna Group Full timeAbout Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our...
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Claims Respresentative
1 week ago
Bengaluru, Karnataka, India The Cigna Group Full timeAbout Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our...
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3 Days Left: Senior Executive Non Motor Claims
3 weeks ago
Bangalore, Karnataka, India Bajaj Allianz Full timeTeam Management Participate in recruitment process to identify the right talent within the function Guide and direct the team in efficiently achieving their targets Establish individual performance expectations and regularly review individual performance of the team Identify and create development opportunities for team members to enhance functional...
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Claims Respresentative-ioh
1 week ago
Bengaluru, Karnataka, India The Cigna Group Full timeAbout Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our...
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Claims Representative
10 hours ago
Bengaluru, Karnataka, India The Cigna Group Full time**About Us** At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
