Airport Passenger Ambassdor

1 week ago

Delhi, India Gozo Technology Pvt. Ltd. Full time

Airport Passenger Reception and Escort Location Delhi Airport Reports To Airport Operations Manager Job Summary We are seeking a highly professional and friendly individual to join our team as an Airport Passenger Receptionist Escort This role involves welcoming arriving passengers at the airport receiving them with a placard and escorting them to their designated transportation cabs The ideal candidate will have excellent communication skills a customer-first mindset and a professional appearance Key Responsibilities Passenger Reception Greet passengers arriving at the airport with a warm and professional demeanor Hold a clearly visible placard with the passenger s name or flight details Assist passengers in identifying themselves and confirming travel details Passenger Escort Escort passengers from the arrival gate to the designated transportation area ensuring a smooth and efficient transition Help passengers with luggage if required and provide assistance in navigating the airport Customer Service Offer a friendly welcoming experience by answering any basic queries regarding airport facilities transportation options or local information Ensure passengers feel comfortable and supported throughout the process Coordination Collaborate with airport staff and transportation service providers to ensure timely and seamless transfers for passengers Communicate flight delays or changes to the relevant parties when necessary Professional Appearance Maintain a professional appearance by adhering to the airport s dress code and uniform standards Display excellent interpersonal skills and uphold the highest standards of customer service Requirements Education High school diploma or equivalent Experience Previous experience in customer service hospitality or similar roles is preferred but not required Skills Strong verbal communication skills Ability to work independently and as part of a team Friendly approachable and professional demeanor Ability to remain calm and professional under pressure Physical Requirements Ability to stand for extended periods and assist with luggage when needed Working Conditions Must be flexible to work in shifts including weekends and holidays Ability to work in a fast-paced and dynamic environment Benefits Competitive salary and performance incentives Training and development opportunities If you are passionate about providing exceptional service and enjoy working in a dynamic environment we encourage you to apply for the position of Airport Passenger Receptionist Escort Submit your Resume suresh gozocabs com

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