Associate - Billing

3 weeks ago

Bengaluru, Karnataka, India Aster DM Healthcare Full time
Job Description

Job Summary

- An Associate Billing role typically involves handling billing-related tasks and ensuring accurate and timely processing of invoices and payments
- Associates in this position play a crucial role in maintaining financial records, managing billing systems, and supporting the overall billing process

Responsibilities:

- Invoice Preparation: Generate and review invoices based on provided billing information, ensuring accuracy and completeness
- Verify billing rates, quantities, and discounts, and make necessary adjustments as required
- Billing System Management: Utilize billing software or systems to enter and maintain billing data, customer information, and payment details
- Ensure the accuracy and integrity of billing records
- Payment Processing: Receive and process customer payments, including checks, credit card payments, and electronic fund transfers
- Record payment information accurately and update customer accounts accordingly
- Billing Inquiries and Issue Resolution: Respond to customer inquiries related to billing, invoices, and payments
- Address any issues or discrepancies promptly and provide resolutions or escalate to the appropriate team members for further assistance
- Billing Documentation and Reporting: Maintain proper documentation of billing records, invoices, and payment receipts
- Prepare regular reports on billing activities, outstanding invoices, and payment status
- Billing Coordination: Collaborate with internal teams, such as sales, customer support, and finance, to ensure accurate and timely billing
- Communicate billing information and resolve any billing-related discrepancies or concerns

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