Customer Service Executive
3 weeks ago
Job Title: Customer Service Executive Domestic Voice Process
Location: Eco Space, Kolkata
Job Type: Full-time
Shift: Day/Night Shift (as per company requirement)
Salary: 12-15k CTC
Job Summary:
We are looking for a dynamic and customer-focused Customer Service Executive to handle inbound/outbound calls for our domestic voice process. The ideal candidate should be fluent in Hindi and Bengali, with a basic understanding of English to handle customer interactions efficiently.
Key Responsibilities:
Handle customer queries via phone calls in English Hindi, Bengali, Odia, Assamese.
Provide accurate and timely information regarding products/services.
Resolve customer complaints and escalate issues when necessary.
Maintain call records and update CRM systems.
Follow communication guidelines and company policies.
Required Skills & Qualifications:
Fluent in Hindi / Bengali (mandatory).
Basic to average English-speaking skills.
Minimum 12th pass / Graduate (preferred).
Prior experience in customer service (voice process) is a plus.
Good listening and problem-solving skills.
Ability to handle calls professionally and patiently.
Basic computer knowledge for data entry and call logging.
Benefits:
Fixed salary with performance incentives.
Work-from-Office.
Growth opportunities and career advancement.
Training provided for fresher's.
-
Customer Service Executive
3 weeks ago
Kolkata, West Bengal, India Fitbasix Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...
-
Customer Service Executive
2 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeTRAVEL PROCESS EXECUTIVEABOUT THE JOB:Experience -minimum 6months to 1 yrs in an International Inbound Process.Salary-18k to22k +incentives up to1 lakh/month.Role Description1.This is a full-time on-site role for a customer care executive .2Rresponsible for providing excellent customer support to US based customer for travel process.3.Ensuring customer...
-
junior customer service executive
2 weeks ago
Kolkata, West Bengal, India Freelancer Narendra Nath Biswas Full timeJob DescriptionDescriptionWe are seeking a motivated Junior Customer Service Executive to join our team. This entry-level position is ideal for freshers looking to kickstart their career in customer service. The successful candidate will be responsible for assisting customers, resolving inquiries, and providing exceptional service to enhance customer...
-
Customer Service Professional
7 days ago
Kolkata, West Bengal, India Client of Anthroplace Full timeCompany Overview\We are a financial services company based in Kolkata, looking for a talented Customer Relationship Executive to join our team. As a Client of Anthroplace, we provide exceptional customer service and support to our clients.
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Altruist Technologies Pvt. Ltd. Full timeJob DescriptionJob Title: Customer Service Executive Domestic Voice ProcessLocation: Eco Space, KolkataJob Type: Full-timeShift: Day/Night Shift (as per company requirement)Salary: 12-15k CTCJob Summary:We are looking for a dynamic and customer-focused Customer Service Executive to handle inbound/outbound calls for our domestic voice process. The ideal...
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India Adidas Full timeWe are seeking a highly motivated and customer-centric individual to join our retail team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, resolving customer complaints, and driving sales growth.Key Responsibilities:Meet or exceed customer satisfaction targets by...
-
Customer Service Director
4 days ago
Kolkata, West Bengal, India beBee Careers Full timeAs a key member of our team, the Customer Service Director will oversee and lead a group of customer support representatives. The role involves critical oversight of the customer service process to ensure that it is operating efficiently and effectively.The ideal candidate will possess in-depth knowledge of our products and be able to provide exceptional...
-
3 Days Left Customer Service Executive
3 weeks ago
Kolkata, West Bengal, India Aurovisglobal Private Limited Full timeJob DescriptionDescriptionWe are seeking a motivated and enthusiastic Customer Service Executive to join our team in India. This role is ideal for freshers or entry-level candidates who are looking to start their career in customer service. The successful candidate will be responsible for providing exceptional support to our customers and ensuring a positive...
-
Customer Service Support Advisor
2 weeks ago
Kolkata, West Bengal, India BT Group Full timeWhat you'll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision 3. Gathers customer information and performs analysis...
-
Customer Service
3 weeks ago
Kolkata, West Bengal, India TATA CAPITAL Full timeAchieving business targets as laid down by acquiring new client relationships and maintaining them Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding...