(3 Days Left) Lead Aws Cloud Support Engineer

2 weeks ago

Hyderabad Telangana, India CIEL HR Full time

Position Title Lead AWS Cloud Support Engineer Experience 8-10 Years Location Hyderabad Bengaluru Work from Office - SODC Work Timings 24 7 Rotational shifts Leadership Strategic Responsibilities Lead and mentor AWS cloud support teams ensuring efficient issue resolution and best practices adherence Define implement and continuously refine cloud operations strategy to improve system reliability and performance Act as the primary escalation point for high-impact incidents ensuring rapid resolution and minimal downtime Collaborate with senior management to align AWS infrastructure strategies with business goals Develop training plans and knowledge-sharing sessions to upskill the team on AWS best practices automation and security Establish and maintain strong governance processes to enforce cloud security and compliance policies Ensure proper documentation of cloud environments standard operating procedures SOPs and best practices Drive innovation by exploring new AWS services and technologies to enhance cloud operations Technical Operational Responsibilities Oversee the design deployment and optimization of AWS cloud infrastructure ensuring high availability and scalability Implement and enforce AWS security policies IAM configurations and network access controls Lead automation and DevOps initiatives leveraging tools such as Terraform Ansible Kubernetes and CI CD pipelines Manage cloud monitoring logging and incident response using AWS CloudWatch Splunk and Datadog Collaborate with development DevOps and security teams to ensure AWS best practices are followed Ensure cost optimization and budget control for cloud resources identifying opportunities for cost savings Provide guidance on AWS architecture infrastructure scaling and performance tuning Required Skills Qualifications Strong leadership experience with a proven track record of managing and mentoring cloud support teams Extensive hands-on experience with AWS cloud operations including infrastructure management networking and security Expertise in AWS services such as EC2 EKS S3 RDS Elastic Load Balancing Auto Scaling and AWS Lambda Deep understanding of AWS networking principles including VPC security groups ACLs and IAM policies Experience in incident management including root cause analysis and post-mortem documentation Strong knowledge of AWS best practices governance and compliance standards Proficiency in monitoring tools such as AWS CloudWatch Splunk and Datadog Hands-on experience in automation and infrastructure-as-code IaC using Terraform Ansible and Kubernetes Strong understanding of CI CD pipelines DevOps methodologies and cloud security principles Excellent problem-solving analytical thinking and decision-making skills Ability to work effectively in a multi-cultural team environment Fluent in English both written and spoken Bachelor s degree in Computer Science Information Technology or related field

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