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International CHAT&VOICE

4 weeks ago

Navi Mumbai, Maharashtra, India Moon Consultants Full time
Job Description

Key Responsibilities:

- Provide chat and voice support to US clients.
- Resolve customer queries efficiently and professionally.
- Maintain a high level of customer satisfaction.
- Handle customer complaints and provide effective solutions.
- Meet performance targets and KPIs.

Candidate Requirements:

- Education: Graduate Freshers / Any Diploma.
- Language: Must be fluent in English (both written and spoken).
- Shift: Willingness to work in Night Shift.
- Immediate joining preferred.
- Week-offs: 2 Rotational Week-Offs.
- Interested candidates only, fluent in English.