Urgent Search: In-technical Consultant Int

3 days ago

Coimbatore Tamil Nadu, India blue yonder Full time

Scope We are looking for enthusiastic L1 Infra Engineers to join our IT Infrastructure team The ideal candidate should have a foundational understanding of IT infrastructure networking cloud computing preferably Azure databases and server administration Windows Linux This role focuses on infrastructure monitoring incident management and L1 operational support across cloud server network and database environments Strong communication skills and a willingness to learn are key to success Our current technical environment Networking Good understanding of Networking concepts Operating Systems Familiarity with Windows Linux administration installation user management log analysis Databases Basic Database knowledge - SQL Oracle - queries backups user access General Strong troubleshooting analytical and communication skills Exposure to monitoring ticketing tools like Zabbix Splunk AppD Familiarity with ITIL processes Incident Problem Change Management Certifications like CCNA MCSA RHCSA preferred Willingness to learn and work in a 24x7 support environment Hands-on L1 support experience in IT infrastructure What you ll do Monitor Azure resources servers databases networks and applications using dashboards monitoring tools Track and resolve service alerts ensuring timely updates in ticketing systems Incident Management Perform L1 triage and troubleshooting for incidents across servers networks and databases Escalate issues to L2 L3 teams as required Document incidents root causes and resolution steps for knowledge sharing Server Infrastructure Support Assist in administering Windows and Linux servers user management basic services patching support Support basic tasks in Active Directory access management and resource provisioning Perform basic troubleshooting of network components connectivity DNS firewall basics Assist in monitoring and basic maintenance of databases SQL Oracle PostgreSQL including connectivity space utilization and backup checks Collaboration Governance Collaborate with cross-functional teams Infra Cloud DB Network Security Support compliance security and governance requirements as per company policy What we are looking for Basic understanding of IT infrastructure components Servers Storage Networking Active Directory Networking Database Support 2-4 years of experience in L1 Infra monitoring windows linux admin ITIL Incident management Exposure to database technologies SQL Oracle Postgres with basic admin troubleshooting knowledge Familiarity with Windows Linux administration services users patching logs Knowledge of incident management and ticketing tools ITIL Process Troubleshooting and problem-solving skills with a logical approach Good communication and documentation skills Azure Fundamentals certification AZ-900 Basic knowledge of automation scripts monitoring alerts handling Familiarity with cloud security backup recovery concepts Our Values If you want to know the heart of a company take a look at their values Ours unite us They are what drive our success - and the success of our customers Does your heart beat like ours Find out here All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status

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