15h Left Customer Support Engineer
4 weeks ago
Job Overview We are seeking a skilled and customer-focused Customer Support Engineer to join our Delhi team. The ideal candidate will be responsible for providing technical assistance, troubleshooting customer issues, and ensuring a seamless customer experience. You will act as a bridge between customers and the technical team, resolving inquiries and delivering high-quality solutions in a timely manner. Key Responsibilities 1. Customer Assistance: o Serve as the first point of contact for customer support inquiries via email, phone, or chat. o Provide technical guidance and resolve issues related to the company’s products or services. 2. Troubleshooting and Problem Resolution: o Diagnose and troubleshoot hardware, software related problems. o Collaborate with internal teams to escalate and resolve complex issues. o Maintain detailed documentation of issues, resolutions, and feedback. 3. Technical Expertise: o Provide in-depth knowledge of the company’s products, systems, and services to customers. o Assist customers with usage of the products. 4. Feedback and Improvement: Gather and communicate customer feedback to internal teams for product improvements. o Participate in continuous improvement initiatives for customer support processes. 5. Service-Level Adherence: o Ensure timely resolution of customer issues within agreed service level agreements (SLAs). o Monitor and prioritize support tickets to meet customer expectations. Qualifications and Skills Education: o Bachelor’s degree in engineering, Electrical, Electronics, Mechanical or a related field (or equivalent experience). Experience: o 1-3 years of experience in technical support, customer service, or a related role. o Prior experience in troubleshooting. Technical Skills: o Familiarity with ticketing systems (e.G., Zoho Desk, Zendesk, Freshdesk) and CRM tools. Soft Skills: o Excellent verbal and written communication skills in both English and Hindi. o Strong problem-solving abilities with attention to detail. o Customer-oriented mindset with the ability to handle challenging situations professionally. Key Competencies Analytical Thinking Empathy and Patience Time Management Team Collaboration Adaptability to Technology
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▷ 15h Left: Graphic Designer
4 days ago
Rewa, India Bybit Full timeAbout Us Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives...
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[15h Left] Video Editor
3 weeks ago
Rewa, India We are Sonders (opc) Pvt Ltd Full timeCompany Description We are Sonders (opc) Pvt Ltd, a passionate team dedicated to telling compelling stories through our camera. Our collaborations span a wide range of industries, ensuring we continuously encounter new and exciting narratives. We work closely with our clients to create unique, original content tailored to engage their audiences and reflect...
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We’re Hiring: Marketing Lead
4 weeks ago
Rewa, India -- Full timeUs at Talsko We’re redefining how startups/SMEs access expertise. We’re a Managed Expert Outcomes Platform where startups connects with Premium Experts, not resumes. Our network includes experts from Top-Tier firms, delivering outcome-based consulting across Tech, Strategy, Finance & more. Now, we’re ready to scale our visibility and we’re hiring our...
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(15h Left) Senior Internal Auditor
4 weeks ago
Rewa, India Discoveries Quintessential Full timeAssociate Director (Internal Audit) Location Delhi (travel as needed) Experience 6+ yrs post‑qualification CA Type Full‑time Role Snapshot: ● Lead risk‑based internal audits across operational, financial, and compliance areas. ● Strengthen governance: document current controls, design/implement new ones, and establish monitoring. ● Own client...
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Customer Care Representative
4 days ago
Rewa, India The HIRD Full timeJob Title: Customer Support Associate Experience: 0-4 Years Location: Gurugram sector 48 Compensation: Up to 5.15 LPA Shift: UK Shifts ( Afternoon shifts ) Process- Blended Process Job Responsibilities: Handle quires via chat, email and call related to Insurance domain (UK process). Assist customers with policy information, queries & claims. Ensure...
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Customer Care Executive
1 week ago
Rewa, India Aadi trademart Full timeWe are looking for experienced tele caller..and must have a great communication skill... Pay: ₹7,000.00 - ₹10,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) -...
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▷ Urgent! Sr. Engineer Outside Sales
4 hours ago
Rewa, India IMI Full timeIMI Critical Engineering The Group’s Critical Engineering Division specializes in the design and manufacture of engineer to order highly specialized flow control valves. Our mission is to create competitive advantage for our customers by employing our knowledge of applications and expertise, in critical areas such as the Power and Oil & Gas industries. Our...
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Rewa, India DMI Finance Private Limited Full timeJob Purpose: We are looking for a seasoned candidate of New Customer acquisition to take complete ownership of our digital customer acquisition framework. The ideal candidate is a commercially astute, data-obsessed leader who will architect and operate the engine that powers DMI's growth in the competitive digital lending space. You will hold the P&L for all...
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▷ Only 24h Left! National Product Manager
4 weeks ago
Rewa, India Team Computers Full timePosition: National Product Manager - Nutanix Location: Delhi and Bangalore Industry: IT Services Experience Required: 7 to 10 yr No. of opening: 2 We have an Opening for National Product Manager - Nutanix Job Description: - (KRA/KPI’s) for National Product Manager - Nutanix, VMWare, Virtualization, Brodcom, netapp Opportunities and lead generation from...
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Rewa, India Genpact Full timeDescription - External Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global...
