Desktop Support Engineer Jobs Opening in Client Of Freshersworld at PuneLess
2 days ago
Roles and Responsibilities1. A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network.2. To install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance.3. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face.4. This career can be found in nearly any industry that has its own business network of computers, and the desktop engineer typically has a manager to whom they report.5. They might work on a team with other engineers and provide support to other lower-level IT technicians or company clients.6. The work environment can vary depending on the type of company; for example, retail companies may be open earlier and later than regular business hours, while banking companies only run during regular business hours.7. A strong background in information technology and proficiency in all of the Windows platforms is required.Desktop Support Engineer TasksAnswer calls or tickets to support end users with applications, hardware, software, and networking.Create end user documentation and knowledge base articles.Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions using ticketing tool.Monitor backups and maintenance logs.ISP Management, vendor follow-up, firewall monitoringPatches updateAnti Virus Console and update managementAsset and Software License management
BE/B.Tech
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Pune, India A client of freshersworld Full timeExceptional verbal and written communication skillsExcellent self-learner with high aptitude to acquire and master new technology skills.Experience with the following is desirable:Liferay Apache ConfigurationMicro services using Node.jsEvent streaming platform such as Apache KafkaDocker and Kubernetes (AKS)Microsoft Azure PlatformExceptional verbal and...
