Operations Executive

About Us India Eye Hospital in Greater Noida is a social enterprise committed to providing high-quality affordable and high-volume eye care Currently we operate a modern facility located inside Ansal Plaza Mall next to Pari Chowk Metro Station in Greater Noida Our current facility is NABH-accredited for eye care ensuring adherence to recognized standards of safety and quality in healthcare delivery To further expand access to care especially in rural communities India Eye Hospital operates Vision Centers VCs in Surajpur and Rabupura We plan to add eight more VCs within the next year These centers provide essential eye care services closer to where people live India Eye Hospital is committed to eliminating unnecessary blindness in Uttar Pradesh by establishing a network of modern eye hospitals and research centers across the state The hospital is currently guided by Dr Shroff s Charity Eye Hospital Darya Ganj Delhi Operating in Greater Noida since 2023 we have already performed 1600 cataract surgeries using Phaco We plan to conduct 2 800 cataract surgeries in the next year using Phaco techniques Over the next three years we are setting up a Super Specialty Eye Hospital with 15 Operating Theaters and 12 Clinics in Greater Noida Knowledge Park 3 on a seven-acre plot We are being guided by LAICO - Aravind Eye Care System Dr Shroff s Eye Hospital Darya Ganj Delhi and leading eye surgeons from USA As the Operations Executive at India Eye Hospital you will be responsible for leading the team by example to achieve budgeted targets through proactive and effective leadership You will organize demonstrate direct engage and monitor day-to-day operational issues in relation to the policies of India Eye Hospital Key Responsibilities 1 Achieve Targets set in Annual Business Plan Lead the development of the Annual Business Plan for the hospital Achieve the budgeted revenue and overall surgical volume Surgical Paid Free Subsidy Revenue Generation Walk in surgeries and maintain ratios Surgeries through empanelment s such as Ayushman Bharat and other authorized programs Optical Demand Generation Plan and execute demand generation and marketing activities to achieve the objectives mentioned above Take an active role in managing the Management Information System MIS developing action plans and engaging with key stakeholders to address any identified gaps 2 Cost Management Implement cost-saving measures to ensure control over wasteful expenses Conduct regular cost analyses related to surgeries procedures and OPDs to maximize resource utilization Monitor patient acquisition costs and take measures to maintain control over them 3 HR and Administration To provide an effective leadership role To implement all policies and processes as announced by base hospital from time to time To provide timely and effective grievance redressal To undertake periodic manpower audit to identify gaps and training needs develop training calendar in coordination with central HR coordinate impart training as per the training calendar for Ophthalmic Assistant Employees To provide clear job responsibilities with expected and measurable outcomes along with documented feedback To create an alignment and team spirit with a positive environment through employee Recognition To instill and continuously reinforce the values of the organization to ensure that the image of the organization is not compromised in the eyes of the community or statutory bodies To develop working knowledge of all functions and coordinate with various functional heads at base hospital 4 Ophthalmic Assistant Training To work in close coordination with the central team in Manpower planning taking in view the long-term needs of the centre Hospital and VC s and sourcing of the candidates for the program as per the eligibility criteria To facilitate Ophthalmic Assistant Coordinator in ensuring that the roster is made on periodic basis and followed in both theory and practical by the respective in charge at secondary center and competency reports attendance and leave status issues related to discipline and behavior are shared with the respective stakeholders at central Office To support the Ophthalmic Assistant and HR Coordinators in smooth execution of welfare activities including transport stay and meals facilities for Ophthalmic Assistant 5 Quality Management To monitor the key quality parameters to take appropriate corrective actions to manage deviations Patient experience Patient safety Infection control Surgical outcomes Incident reporting CAPA Follow-up rates etc Other MIS indicators To bring in a quality culture and strive for continuous quality improvement by involving all functions and cadre To monitor cleanliness in the facility To continuously aim at improving patient experience and other quality indicators 6 Statutory Compliances and Contracts To ensure compliance with all statutory obligations pertaining to the local laws To assist the management in new certification accreditations To maintain all AMC CMC Outsource records agreements and MOU s and to ensure timely renewal of the same To represent the hospital regarding legal matters at the local level as per the guidance of the base hospital To build and leverage network to effectively liaise with Govt and Non Govt stakeholders in all matters pertaining to smooth functioning of your centre 7 Finance and Inventory management To ensure implementation of all relevant processes and systems and checks To continuously monitor overheads identify and implement ideas of cost efficiencies To ensure the availability and proper utilization of all consumable items To ensure inventory is managed as per the processes To ensure that financial leakages do not happen Location India Eye Hospital GF-17 Ansal Plaza Greater Noida 201310 Uttar Pradesh To avoid commute time we prefer to hire candidates willing to relocate to Noida Greater Noida area Education Master s degree in Public Health MPH Master s in Business Administration with concentration in healthcare management Master s in Social Work MSW Masters in Hospital Administration or related healthcare fields Compensation 40 000-50 000 per month Experience 3-4 years Job Type Full-time Pay 40 000 00 - 50 000 00 per month Work Location In person