Desktop Engineer

The IT Desktop Engineer is responsible for delivering high-quality technical support and maintenance for desktop infrastructure within the organization This includes installation configuration troubleshooting and administration of end-user devices software and systems The ideal candidate will ensure end-users have reliable access to the tools and technology they need to work efficiently Key Responsibilities Provide hands-on first and second-line technical support for desktops laptops mobile devices and peripherals Install configure and maintain Windows and macOS systems business applications and updates Manage and troubleshoot Microsoft 365 applications and services Outlook Teams SharePoint OneDrive Set up new user workstations and manage user profiles through Active Directory and Azure AD Monitor log and resolve IT service requests via a ticketing system e g ServiceNow Jira Maintain endpoint security tools antivirus software and device encryption policies Support hardware repairs upgrades imaging and deployments using tools like SCCM or Intune Collaborate with network server and security teams to resolve broader infrastructure issues Maintain inventory records for IT assets and manage device lifecycle Assist with onboarding offboarding processes including IT orientation for new staff Job Types Full-time Permanent Fresher Pay 10 951 17 - 24 049 68 per month Benefits Commuter assistance Health insurance Leave encashment Paid time off Work Days Weekend only Work Location In person