Accounts Receivable Specialist

3 weeks ago

Pune, India Zensar Technologies Full time

Accounts Receivable (US Collections Process)

Experience Range- 2 to 5 Years

CTC Offered: 4 LPA - 5.5 LPA

Requirement – Immediate

Job Location: Pune Office

Job Responsibilities & Requirements:

- The candidate must possess excellent communication skills.
- Responsible for making outbound calls to delinquent accounts and make payment arrangements.
- Handle inbound calls from customers regarding account status.
- Send and receive emails to/from customers related to account status.
- Must have US/UK collections background and good knowledge on accounts receivable process.
- Escalate issues to the appropriate levels and collaborate with relevant departments to improve collection activities and customer satisfaction.
- Basic knowledge of MS Excel is required, along with experience in a voice process role.
- Should have better typing skills with good speed.
- Must be comfortable working in night shifts (US shift).
- Should be willing to work from the office, no WFH.

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