Travel Consultant

20 hours ago

Navi Mumbai Mumbai India HireWave Full time

Job Description Sr. Ticketing Executive / Travel Consultant, you'll play a key role in managing travel bookings, ensuring compliance with airline policies, and providing high-quality customer support. The ideal candidate will have a strong command of GDS platforms and a proactive approach to resolving complex travel queries. Key Responsibilities - Manage international and domestic ticketing through Sabre and Amadeus systems. - Handle ADM, exchanges, refunds, and reissuances accurately and efficiently. - Ensure all bookings comply with airline and company policies. - Provide prompt and professional customer service to clients and partners. - Coordinate with internal departments for smooth travel operations. - Monitor and maintain data accuracy in booking and reporting systems. - Support quality control checks and assist with audit-related requirements. Required Skills & Qualifications - Minimum 1 year of experience in the travel or airline domain (corporate or agency). - Proficiency in Sabre & Amadeus GDS platforms (hands-on ticketing experience mandatory). - Excellent communication and interpersonal skills. - Strong attention to detail with the ability to multitask in a fast-paced environment. - Knowledge of ADM processes, reissues, and fare rules. - Comfortable with assessments: SHL (Svar & Writex) and GDS skill evaluation. Why Join Us - Opportunity to work with global clients and travel partners. - Collaborative, supportive, and growth-focused work culture. - Training and upskilling opportunities in advanced GDS systems. - Competitive salary based on experience and expertise

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