Senior Site Resiliency Engineer

Senior Site Resiliency Engineer Assurant-GCC India The IT Resiliency Engineer is responsible for designing implementing and maintaining robust IT systems and processes that ensure the continuity and resilience of the organization s critical technology infrastructure This role involves monitoring our applications planning for potential disruptions and ensuring that systems can withstand and quickly recover from unexpected outages or failures The IT Resiliency Engineer will collaborate with various teams to assess risks identify vulnerabilities and implement strategies to minimize downtime and data loss This position will be in Hyderabad at our India location What will be my duties and responsibilities in this job All primary job accountabilities responsibilities for the Senior Resiliency Engineer span the Assurant enterprise 100 - Operational Build and maintain application monitors to ensure our applications are performing at a high reliability rate Monitor applications to ensure we identify and remediate issues impacting our customers quickly Maintain knowledge of overall distributed system environments utilities and procedures Participate in on-call rotations Provide timely concise communication of incident status to appropriate personnel Document incident occurrence root cause analysis and resolution s applied using designated repositories Evaluate conditions and suggest possible strategies to minimize risk s of incident recurrence Consult with and direct other staff personnel as required for effective incident resolution Resolve development and support issues of high complexity or risk What are the requirements needed for this position Education Bachelor s Degree in Computer Science Engineering Information Technology or equivalent experience Technology Certification Optional - DR e g CDRE Business Continuity e g MBCP Network e g CCNA Microsoft e g MCP or equivalent experience Previous Experience Minimum 8-10 years of experience in the field of Information Technology Systems Application Development Support Infrastructure support Disaster Recovery Minimum 3 years of experience in leading teams or project management Minimum 3 years of experience in advanced technology analysis and diagramming Travel Shift work On-call duty in the potential event of business continuity incidents and disaster response 24 7 365 Potential for long hours in the event of actual business continuity incidents and disaster response No travel required What other are the Preferred Experience Skills and Knowledge Previous Experience Technology Management Experience Use of other business continuity software tools Reporting aptitude and capabilities ie Excel PowerBI Tableau Knowledge and Skills Good communication skills English 5 years experience web application development to troubleshoot issues by reading logs and resolving them 5 years experience analyzing technical problems and delivering solutions of high risk 4 years experience in Azure Net Angular SQL REST 4 years experience in APM Tools Datadog App Insights Dynatrace 4 years experience in Performance analysis Advanced Knowledge of Datadog Dynatrace Dashboard creation APM Reporting Infrastructure Health Reporting Familiarity with business operations critical business processes and interdependencies on systems and applications Familiarity with legal regulatory and industry security requirements and frameworks Including but not limited to the following International Organization for Standards ISO IEC 27001 Payment Card Industry - Data Security Standards PCI - DSS Sarbanes Oxley SOX Information Technology Infrastructure Library ITIL